Sr Internal Controls Analyst

Federal Express Corporation • Memphis, TN

1d • Hybrid

About The Position

The Internal Control Analyst plays a critical role in strengthening and modernizing FedEx’s global control environment by supporting both Surface and Air Network operations and driving high standards of quality, compliance, and risk management across regions. In this highly visible role, you will help transform existing compliance tools and processes into scalable, enterprise‑ready solutions that enable consistent global execution. You will build and evaluate internal controls, analyze results, and deliver insights to leaders and executives across the organization. This role collaborates closely with back‑office teams and operational partners to identify emerging risks, recommend corrective actions, and ensure clear ownership of key processes—often helping define that ownership where it does not yet exist. Successful candidates are proactive problem solvers with strong analytical skills, a global mindset, and the confidence to represent the Enterprise Internal Control organization across a diverse stakeholder landscape.

Requirements

• Bachelor’s degree or equivalent in Business, Accounting, Information Technology, Internal Audit, or a related field, or equivalent experience.
• Minimum of five (5) years in financial systems analysis, public accounting, audit, engineering, operations, or information systems.
• Strong project management capabilities.
• Proficiency in CSM platforms/tools, business software, web technologies, and/or scripting languages in a business environment.
• Excellent organizational, time management, and planning skills.
• Extensive travel required.

Nice To Haves

• Familiarity with the field Control Self‑Monitoring (CSM) tools and related processes.
• Internal process transformation.
• Experience with Power BI, Power Apps, and strong data analysis capabilities.
• Experience in transforming manual tasks, reports, and processes into automated solutions.
• Bilingual or multilingual skills.
• Ability to travel as needed to support operations across regions.
• Confidence and professionalism in speaking on behalf of the Enterprise Internal Control organization to leaders, partners, and cross‑functional teams.

Responsibilities

• Supports the execution of Control Self-Monitoring (CSM) programs by applying foundational project coordination and risk management skills within a regulatory-aware framework.
• Assists business partners with CSM onboarding, readiness assessments, and implementation planning, ensuring alignment with internal control standards and compliance requirements.
• Contributes to cross-functional project efforts by tracking milestones, maintaining documentation, and monitoring progress against timelines and budgets, with attention to risk and regulatory impact.
• Provides day-to-day support for CSM system functionality, including troubleshooting, routine maintenance, and ensuring system reliability in support of control effectiveness.
• Prepares control performance and value reports using established metrics and templates, contributing to transparency and accountability in risk oversight.
• Maintains and updates guidance materials to ensure consistency, usability, and alignment with regulatory expectations across business areas.
• Participates in audit remediation and control improvement activities as directed, supporting enterprise compliance and risk mitigation efforts.
• Helps reinforce internal control practices through hands-on support and collaboration with stakeholders across the organization.
• Performs other duties as assigned.

Benefits

• health, vision and dental insurance
• retirement
• tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Senior