Sr Analyst - Revenue Assurance & Internal Controls

TDS Telecom•, Remote Location

2d•$67,000 - $108,800•Remote

About The Position

At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact? As the Sr Analyst - Revenue Assurance & Internal Controls, you'll support and lead revenue assurance and internal control activities by assessing risk, designing and evaluating controls, and ensuring timely remediation of control deficiencies. This role provides periodic status updates to the Controller on Telecom internal control deficiencies and outstanding TDS Internal Controls & Audit Services (ICAS) action plans. This role also administers the annual user access review process for key financially relevant Telecom applications. In addition, this role leads or supports revenue assurance initiatives to ensure billing accuracy and improve processes. This position has the ability to work remotely in any of the 40+ states in which TDS operates.

Requirements

Bachelors’ degree in Accounting, Finance, or a related field –OR- 4+ years professional work experience in a related field.
3+ years of experience in audit, revenue assurance, or process improvement roles, performing control design and testing, root cause analysis, and remediation activities.
2+ years of project management experience, with demonstrated knowledge of reconciliation procedures.
Working knowledge of accounting and auditing principles and standards.
Experience using Salesforce and SABRE to research accounts, review products and services, and reconcile data.
Knowledge of TDS Telecom products and services.
Strong understanding of risk, controls, and business processes.
Able to identify business process improvement opportunities and formulate/implement effective solutions.
Excellent verbal and written communication skills; effective team collaborator.
Ability to interact professionally with all levels of management.
Strong analytical, research, and problem‑solving skills with attention to detail.
Ability to manage multiple priorities independently with strong organizational skills.
Proficiency with Microsoft Office and standard Windows-based business applications.

Nice To Haves

SQL knowledge is plus.

Responsibilities

Analyze data to identify revenue leakage and expense-saving opportunities.
Lead or support revenue assurance projects implementation across departments, which includes interaction with individuals from various departments and salary grade levels throughout the organization.
Design, test and implement new reports or process improvements focused on reducing revenue leakage or expenses.
Ensure timely completion of recurring projects and drive efficiency improvements.
Coordinate with Telecom Internal Control and Audit Service (ICAS) and Telecom stakeholders to remediate control deficiencies and action plans.
Provide periodic status updates to the Controller.
Administer and evaluate annual user access reviews for key financial systems.
Review and approve system access requests, ensuring proper segregation of duties.
Review SSAE 16 reports and implement end-user control considerations.
Support SOX 404 compliance through control design consultations.
Support control changes, enhancements, and SOX control de-classification activities.
Identify opportunities to strengthen or automate manual controls.
Assess risks and support mitigation activities.
Consult with process owners to design, document, and evaluate internal controls.
Maintain strong internal and external working relationships. Respond to inquiries, perform research, and complete assigned tasks in a timely manner as needed.