Sr. Insights & Analytics Manager (12-month contract)

GSK•Mississauga, ON

1d•CA$114,000 - CA$164,000•Hybrid

About The Position

At ViiV Healthcare, we work for people living with HIV and the communities that support them. We are guided by our values of Respect, Integrity, Transparency and the Patient-Focus in everything we do. GSK remains committed to achieving bold commercial ambitions for the future. By 2031, we aim to deliver £40 billion in annual sales, leveraging our existing strong performance momentum to significantly increase our positive impact on the health of billions of patients globally. Our Ahead Together strategy is centred on early intervention to prevent and alter the course of disease, thereby protecting people and supporting healthcare systems. We are a specialist pharmaceutical company 100% dedicated to developing medicines to treat and prevent HIV. Born out of a partnership between GSK and Pfizer in 2009, with Shionogi joining in 2012, our ambition is to end the HIV epidemic. As the pioneers in HIV innovation, we constantly look to push the boundaries of science to develop medicines that can change lives and give people more choice. Beyond our medicines, we are proud of our deep connection with the HIV community and work with partners to advance research and development, address HIV-related stigma, increase access to our medicines and provide funding and support to local community organisations to support their efforts in the HIV response. We are ViiV Healthcare. Here until HIV and AIDS are not. Job Purpose GSK is looking to hire a Sr. Insights & Analytics Manager to join our ViiV Healthcare Team. This role is a hybrid model, requiring 2-3 days in the Mississauga or Montreal office, and reports directly to Business Intelligence Director. The ideal candidate will reside in or near Mississauga or Montreal. As a Sr. Insights & Analytics Manager, you will be responsible for supporting growth in the ViiV Canada business by leading a broad range of key business functions & deliverables with accountability for identifying insights, recommending opportunities that drive impact, and informing strategy. This role will cover the full ViiV Canada portfolio, and include key areas of Performance Reporting, Forecasting, and Sales Force Effectiveness. The successful candidate will have a commitment to excellence, collaborative approach, and desire to drive impact, to be ambitious for patients living with HIV and people who can benefit from PrEP.

Requirements

University Degree, preferably in Business, Finance, or Healthcare related field
Minimum of 10+ years of pharma industry experience
Minimum of 5+ years experience in HIV or Specialty Care therapeutic areas
Minimum of 5+ years of analytics, sales force effectiveness and/or business intelligence experience
Proficient understanding of Canadian pharmaceutical market, including pharma market drivers, health care systems, competitive environment, and patient/HCP/treatment pathways
Strong analytical skills, with demonstrated ability to synthesis large data and identify key insights, opportunities and strategic recommendations
Proven ability to synthesize business questions and deliver actionable solutions
Solution-based mindset able to assimilate and prioritize a broad range of business issues and needs associated with multiple stakeholders within the organization
Excellent communication skills for interaction with senior stakeholders
Comfortable challenging others and influencing without authority, ensuring an objective representation of ideas and opinions
Proven problem-solver, uses out-of-the-box thinking to drive innovation
Pro-active, with a continuous improvement mindset to optimize, simplify, and identify opportunities to add value
Strong planning and organization skills, results-oriented with a proven ability to prioritize work and meet challenging deadlines
Quick learner with ability to work in a fast-paced and changing environment
Demonstrated strong ability to work effectively independently and in a cross functional team environment
Solid understanding of secondary data sources, including IQVIA data
Strong skills in MS Office suite, particularly Microsoft Excel

Nice To Haves

Advanced University degrees are desirable (Preferred Master or PH.D level Degree like MBA, PH.D., M. Biotech, etc.)
Experience with salesforce effectiveness approaches, including segmentation & targeting, alignment, sales reporting, incentive compensation
Experience with forecasting, analog modeling, and market research
Advanced understanding of Pharma product strategies and organizational dynamics
Familiarity with tools including Veeva and PowerBI

Responsibilities

Accountable for delivering on key I&A pillars, including Performance Reporting, Forecasting, Commercial Analytics, Sales Force Effectiveness and Incentive Compensation, and Market Research
Lead the Performance Reporting process to ensure clear understanding of business performance, market dynamics, and insights across cross-functional stakeholders and leadership team
Build on customer, competitor and performance insights to proactively identify and recommend opportunities to drive performance and inform strategy, and collaborate with cross-functional stakeholders to prioritize and implement actions
Directly lead and manage ~2-4 I&A support resources (including Knowledge Centre team, interns, vendors/consultants) to ensure high-quality and timely reporting deliverables, effective utilization, and develop skilled support of the Canadian business
Responsible for the delivery of key reports, including Key Performance Indicators, Monthly Performance Reviews, Sales Reporting, PowerBI, Patient Support Program Summary Reports, Supply & Forecast Reports, etc.
Proactively monitor, assess needs, and manage the development of reporting deliverables, processes and tools to support effective performance monitoring and quick decision-making
Create strong strategic partnership with sales leaders, and lead the territory business planning process, using key data, analytics, and insights to generate strategic and informed plans
Drive focus and energy within the organization towards opportunities & key accounts, monitor performance and ensure resources are allocated appropriately to achieve business objectives
Use evidence-based data to identify key KPIs with impact, securing buy-in and commitment from cross-functional teams, and set ambitious and achievable business targets
Partner with sales and marketing to drive sales effectiveness aligned with brand and business priorities, including segmentation & targeting, alignment, call planning, and reporting
Lead the forecasting process to generate forecasts based on clear evidence-driven assumptions, incorporating key market & brand dynamics, pipeline & competition, business strategy, and latest performance insights
Monitor and understand drivers of variance to forecasts to manage demand forecasts and ensure product supply
Support the strategy and implementation of a motivational pay-for-performance Sales Force Incentive (SFI program), including target setting