Sr. Human Resources Generalist - Compliance, Benefits & HRIS - Metro

YMCA of Greater Long Beach • Long Beach, CA

23d • $72,307 - $97,828 • Onsite

About The Position

The Sr. Human Resources Generalist – Compliance, Benefits & HRIS proactively coordinates high-detail HR compliance workflows across the association. This position manages workers’ compensation administration, benefits eligibility, leaves and accommodations; maintains reliable HRIS data and reporting; monitors required training; and supports employee relations and HR operations. The successful candidate is a resourceful self-starter who anticipates needs, closes loops, protects confidential information, and turns workforce and injury data into practical action.

Requirements

• Three to five years of relevant HR experience involving compliance, benefits, leave administration, workers’ compensation, HRIS, payroll, or related work; multi-site experience preferred.
• Working knowledge of California employment practices and recordkeeping related to workplace safety, wage and hour, benefits eligibility, leaves, accommodations, and confidentiality; knows when to escalate.
• Demonstrated ability to manage multiple cases, deadlines, reconciliations, and recurring compliance cycles with accuracy and follow-through.
• Strong HRIS and spreadsheet skills, including reporting, data audits and imports, troubleshooting, formulas, lookups, pivot tables, validation, and reconciliation. Dayforce or comparable HRIS experience preferred.
• Ability to analyze trends, identify root causes, make clear recommendations, and develop effective job aids or training for varied audiences.
• Excellent written, verbal, and interpersonal communication skills with sound judgment and discretion when handling sensitive information.
• Ability to travel between association locations and meet organizational screening, training, and certification requirements.

Nice To Haves

• Bachelor’s degree in human resources, business, occupational safety, or a related field preferred; equivalent experience considered.
• PHR, SHRM-CP, or related certification is a plus.

Responsibilities

• Receive incident reports; report claims promptly; coordinate approved medical or occupational health referrals; and communicate with injured employees, supervisors, and claim partners.
• Track claims from initial report through return to work or closure, including treatment milestones, restrictions, lost or modified duty, required documents, follow-up dates, and outstanding actions.
• Coordinate return-to-work and transitional-duty activities; document restrictions; and help supervisors apply approved limitations while protecting confidential medical information.
• Conduct or support accident investigations, identify root causes, recommend corrective action, and verify completion.
• Maintain required OSHA/Cal/OSHA injury and illness records, including 300, 301, and 300A documentation, posting, and retention. Escalate recordability or reporting questions.
• Analyze injury and claim trends by location, job, activity, cause, severity, and recurrence; develop targeted safety training and communications; and support safety committee and recognition activities.
• Monitor hours, employment status, and eligibility milestones, including part-time to full-time changes and applicable 30-hour-per-week or 130-hour-per-month measurements. Provide timely alerts and exception reports.
• Coordinate new-hire, newly eligible, qualifying life event, open enrollment, and termination processes; support employees with enrollment; and maintain accurate elections and effective dates.
• Manage HRIS carrier feeds, investigate errors, and reconcile enrollment records, monthly carrier bills, and payroll deductions through correction.
• Record and upload retirement contributions each payroll cycle; resolve rejected or mismatched records; and prepare aggregate benefit participation or utilization reports while protecting individual health information.
• Coordinate leave requests from intake through return to work, including case logs, required notices, designation letters, certification deadlines, benefit payment status, extensions, and return-to-work documents.
• Maintain leave and accommodation deadlines, issue reminders, follow up on incomplete documentation, and escalate complex, overlapping, or high-risk matters to the HR Manager.
• Support the interactive accommodation process under the HR Manager’s direction; track approved accommodations and follow-up reviews; and maintain medical records separately in secure files.
• Serve as the primary functional point of contact for HRIS reporting and data processes; guide branch staff, troubleshoot routine issues, and create process steps, job aids, and training guides.
• Complete approved large-scale data imports; validate source data, test changes, reconcile results, document exceptions, and correct errors.
• Deliver accurate routine and ad hoc reports, including 30-hour eligibility, three-month inactivity, status, headcount, compensation, classification, leave, workers’ compensation, benefits, training, and employee-relations data.
• Audit HRIS records, monitor compliance requirements, recommend process or data updates, and prepare the Multiple Worksite Report and other government-requested reports.
• Support paperless HR records through accurate scanning, e-file creation, file naming, retention practices, and maintenance of the HR shared drive.
• Monitor mandated training and certifications, including orientation, child abuse prevention, CPR/First Aid, aquatics safety, and other role-specific requirements. Issue reminders, report status, escalate overdue items, and develop training based on injury or audit trends.
• Assist with investigations by organizing records, preparing timelines and interview materials, participating as requested, and documenting follow-up. Process employment verifications in accordance with policy.
• Answer routine policy and procedure questions; process certificates of insurance; support meeting and committee logistics; and serve as trained payroll backup.
• Attend required meetings, trainings, and YMCA functions; maintain open communication with employees, participants, supervisors, and HR partners; and perform other duties as assigned.

Benefits

• Mission Advancement: Accepts and demonstrates the Y’s values and advances a culture of safety, service, inclusion, and accountability. Uses compliance work to protect employees and strengthen the association’s mission.
• Collaboration: Builds productive relationships across branches and functions, listens for understanding, communicates requirements clearly, and remains composed and respectful when handling sensitive or urgent matters.
• Operational Effectiveness: Takes ownership, anticipates deadlines, follows through, and closes loops without repeated direction. Uses data to identify risk, improve processes, and deliver accurate work on time.
• Personal Growth: Seeks feedback, learns new systems and requirements quickly, adapts to change, and demonstrates sound judgment, curiosity, initiative, and a continuous-improvement mindset.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior