Sr. Human Resources Business Partner

Dick's Drive-Ins, Ltd., L.P.•Seattle, WA

1d•$130,000 - $150,000•Onsite

About The Position

Dick's Drive-In Restaurants is seeking a strategic, hands-on senior HR leader to guide human resources efforts for its family-owned quick-service restaurant business. Based in Seattle, this manager partners closely with the COO and works across office, restaurant, and warehouse locations. The role leads HR strategy, policies, procedures, systems, and objectives while supporting organizational growth, operational efficiency, risk mitigation, and legal compliance. The position manages the HR and Payroll teams and mentors operations and office leaders. It oversees key HR functions, including HRIS, payroll, benefits, employee relations, performance management, employee programs, leaves, accommodations, investigations, and policy documentation. The role represents the company’s culture and employee experience, and requires close partnership with restaurant teams, clear communication, sound judgment, and responsiveness to operational needs. This is a full-time, exempt, in-person position in Seattle. Regular local travel to offices, restaurants, and warehouse locations is expected approximately 2–3 days per week, with occasional evenings and weekends. Regular local driving is an essential function. The work is typically performed in an office with a moderate noise level, as well as in food-service environments where company hygiene, wardrobe, sanitation, food-safety, safety, and grooming requirements apply.

Requirements

Bachelor’s degree in Human Resources, Business Administration, or a related field, or an equivalent combination of relevant education and experience.
At least 7 years of progressively responsible HR experience, including an HR Business Partner, HR Manager, or similar role.
At least 2 years of direct people-management experience.
Demonstrated success developing and executing HR initiatives.
Strong leadership skills and experience managing and developing a team.
Experience building relationships with cross-functional partners, especially technology and operations teams.
Excellent communication and presentation skills, including the ability to engage senior leadership and external partners.
Strategic thinking and a passion for driving growth and innovation.
Proficiency in ADP WFN or a comparable payroll/HRIS system, Microsoft Office Suite, and Google Suite.
Ability to thrive in a fast-paced environment with autonomy while balancing innovation with established traditions and operational processes.
Excellent written and verbal communication, relationship-building, project management, organization, resourcefulness, follow-through, attention to detail, and prioritization skills.
Ability to take initiative to assess and resolve issues proactively, demonstrate integrity, and manage processes from beginning to completion.
Ability to safeguard confidential data, including PPI, in accordance with organizational policies and industry regulations.
Ability to meet local travel requirements and drive locally.
Ability to meet restaurant-appropriate hygiene, wardrobe, sanitation, food-safety, safety, and grooming requirements, with reasonable accommodations as required by law.

Nice To Haves

MBA or comparable advanced business experience.
Previous experience as a Dick’s Drive-In crew member.

Responsibilities

Partner with operations leaders to develop and implement HR policies, processes, systems, and department goals that support business needs and company growth, and maintain related documentation.
Lead, mentor, and develop the Human Resources and Payroll teams by setting priorities, delegating responsibilities, providing performance feedback, and ensuring timely follow-through.
Manage risk by ensuring policies and procedures comply with applicable HR, employment, labor, and wage-and-hour laws, and conduct reviews to assess operational compliance.
Independently assess and resolve complex HR matters, recommend solutions to the COO, and coordinate with legal counsel as appropriate.
Provide day-to-day performance management guidance to company leaders in restaurants and on the support team.
Conduct investigations into employee or manager concerns in coordination with operations leadership, maintaining timely, accurate, and complete records and communication.
Administer leaves of absence and accommodation requests, maintaining timely, accurate, and complete records.
Maintain Employee Handbooks and policy and procedure documentation for operations and support staff in partnership with legal counsel.
Implement employee programs throughout the employee life cycle, from hiring through exit interviews, collaborating with Support Teams where appropriate.
Manage wellness and benefits programs, including annual open enrollment, employee communications, and vendor relationships; recommend improvements and support employer branding.
Oversee HRIS and payroll systems to ensure effective administration, data accuracy, and process improvements in partnership with HR and Payroll staff.
Ensure continuity of essential HR and Payroll functions through cross-training, documented procedures, and backup coverage, providing direct support as needed.
Participate in ad-hoc special projects, developmental opportunities, and other assigned tasks.

Benefits

100% employer-paid health insurance for employees; coverage is 75% for children and 50% for spouses.
Dental coverage: 100% for non-smokers and 50% for smokers.
Employee Assistance Program for employees and their families.
Company-sponsored life and disability insurance, including short-term disability insurance.
Bonus eligibility.
401(k) tax-deferred retirement plan with matching.
Mileage reimbursement.
PTO/vacation.
Paid holidays.
Education and professional development reimbursement.
$36,000 four-year scholarship for college, vocational programs, or self-improvement.
Childcare assistance of $5,000–$13,000 per year, usable through the scholarship program.
Free unlimited ORCA card after 30 days of employment.