Sr. HRIS Analyst

PTS Advance•Brentwood, TN

About The Position

The Sr HRIS Analyst is responsible for the administration, configuration, support, and continuous improvement of the UKG Pro WFM platform, serving as the primary technical owner and subject matter expert while ensuring system stability, data integrity, security, and alignment with enterprise business requirements. This role leads UKG Pro WFM system administration, configuration management, integrations, testing, release support, and process optimization, while providing technical leadership, administration, and ongoing support for SAP SuccessFactors Employee Central (HRIS) and related HR systems. The ideal candidate is highly self-directed, technically strong, and capable of independently improving the driving system and delivering scalable solutions in a fast-paced environment.

Requirements

Bachelor's Degree in HR, Information Systems, Business, or related field (or equivalent experience)
6+ years of progressive HRIS systems experience
Advanced experience administering and configuring UKG Pro WFM, including workforce management configuration, security, scheduling, and timekeeping functionality.
Experience supporting SAP SuccessFactors Employee Central administration, configuration, and ongoing system maintenance.
Experience with integrations, data replication, interfaces, and enterprise system connectivity.
Hands-on experience with security administration, role-based permissions, and data governance controls.
Experience supporting system upgrades, testing cycles, and production releases.

Nice To Haves

Experience with testing tools such as Test Assure preferred.
Advanced Excel and reporting skills preferred.

Responsibilities

Serve as the primary technical owner and system administrator for UKG Pro WFM, providing strategic administration, advanced configuration, platform optimization, user setup, access management, technical support, and ongoing system enhancements to support evolving business needs.
Configure and maintain UKG Pro WFM system components including pay codes, work rules, accrual profiles, Genies, Hyperfinds, navigation profiles, organizational mappings, and workforce management configurations.
Lead the configuration and optimization of UKG Pro WFM to support workforce management, scheduling, timekeeping, labor rules, and evolving business requirements.
Manage UKG Pro WFM security roles, permissions, manager visibility, and access controls in accordance with governance standards.
Provide administration and configuration support for SAP SuccessFactors Employee Central, including business rules, workflows, data models, and system configuration.
Maintain and troubleshoot integrations between UKG Pro WFM, SuccessFactors Employee Central, payroll, identity management, and other enterprise systems.
Monitor scheduled jobs, interfaces, data feeds, and replication processes to ensure timely and accurate processing across HR technology platforms.
Lead troubleshooting and root-cause analysis of system issues, configuration defects, interface failures, and data discrepancies across UKG Pro WFM and integrated HR systems.
Support system upgrades, patches, feature releases, regression testing, and production deployments across UKG Pro WFM, SuccessFactors, and related technologies.
Develop, execute, and document test plans using Test Assure or similar tools to validate system changes, enhancements, and integrations.
Create and maintain system documentation including configurations, procedures, support guides, and change records.
Partner with HR, Payroll, IT, and third-party vendors to gather requirements and deliver scalable technical solutions.
Recommend and implement process improvements that enhance system reliability, automation, governance, controls, and user experience.
Identify opportunities to leverage automation and AI-enabled capabilities across HR systems to enhance operational efficiency, improve data quality, streamline processes, and support informed business decision-making.
Manage multiple priorities independently while providing responsive, high-quality support to stakeholders.
Communicate effectively with technical teams, functional partners, and leaders across all levels of the organization.
Proactively create and maintain SOPs for processes for which they are the primary owner, reducing single points of failure and improving operational continuity.