Sr HR Generalist/HR Business Partner

ILWU CREDIT UNION • Long Beach, CA

106d • $80,000 - $110,000 • Onsite

About The Position

The Senior Human Resources Business Partner / Senior HR Generalist is a senior-level HR professional responsible for end-to-end recruiting, onboarding, employee relations, and union/CBA administration, while serving as a trusted advisor to managers and leaders. This role operates with a high degree of autonomy and judgment, owning outcomes across the employee lifecycle and acting as the day-to-day authority on hiring, performance management, labor-related matters, and people processes. The role bridges strategic intent with operational execution in a unionized and regulated environment.

Requirements

• Bachelor’s degree in human resources, Business Administration, or a related field (or equivalent experience)
• 7–10+ years of progressive HR experience, including full-cycle recruiting ownership and advanced employee relations.
• Demonstrated experience supporting or administering a unionized workforce and CBA.
• Strong working knowledge of employment law and HR best practices.
• Proven ability to advise and influence managers and leaders at multiple levels.
• High level of judgment, discretion, and professionalism.
• Ability to operate independently in a complex, regulated environment

Nice To Haves

• HR certification (SHRM-SCP, SHRM-CP, SPHR, or PHR).
• Experience in financial services, credit unions, healthcare, or other regulated industries.
• Experience supporting grievance processes or collective bargaining preparation.
• Advanced experience with HRIS and applicant tracking systems.

Responsibilities

• Serve as a trusted advisor to managers and leaders on performance management, employee relations, and workforce decisions.
• Coach leaders on effective feedback, documentation, corrective action, and employee development.
• Lead complex employee relations matters, including investigations, corrective action, and resolution planning.
• Exercise sound judgment in applying policy, precedent, and contract language.
• Partner with leadership on workforce planning, role clarity, and team effectiveness.
• Support organizational change initiatives with a people-centric and compliant approach.
• Act as a primary HR resource for interpretation and application of the CBA.
• Support grievance processes, including documentation, investigation coordination, and response preparation.
• Participate in union–management meetings and communications as appropriate.
• Support collective bargaining preparation through data gathering, analysis, and documentation (as applicable).
• Partner with senior HR leadership on labor strategy and risk mitigation.
• Own and lead full-cycle recruiting for assigned business units, from workforce planning through offer acceptance.
• Partner with senior leaders and managers to assess staffing needs, role design, and hiring priorities.
• Lead job scoping, job description development, and position leveling, including roles governed by the CBA.
• Develop and execute sourcing strategies; manage candidate pipelines and selection processes.
• Conduct candidate screening and interviews; facilitate structured interview panels and hiring decisions.
• Lead offer development and negotiation in alignment with compensation frameworks, internal equity, and CBA provisions.
• Oversee pre-employment processes including background checks and compliance requirements.
• Manage relationships with external recruiters or vendors as needed.
• Track, analyze, and report recruiting metrics (e.g., time-to-fill, quality of hire, candidate experience).
• Ensure all recruiting practices comply with employment law, internal policy, and labor agreements.
• Own and oversee the end-to-end onboarding experience, from offer acceptance through early tenure.
• Partner with managers to ensure first-day readiness, role clarity, and onboarding milestone completion.
• Deliver or oversee HR onboarding sessions covering policies, benefits, compliance, and organizational culture.
• Ensure onboarding for union-represented employees aligns with CBA provisions and union requirements.
• Serve as a senior HR point of contact for new employees during their transition period.
• Evaluate onboarding effectiveness and implement improvements to drive retention and engagement.
• Maintain accurate employee records and HRIS data; support audits, reporting, and labor-related documentation.
• Assist with benefits administration, leaves of absence, and employee inquiries.
• Administer and interpret HR policies consistently and fairly.
• Support HR projects, system implementations, and continuous improvement initiatives.
• Ensure compliance with employment laws, labor regulations, and internal policies.
• Identify process gaps and lead continuous improvement initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior