Sr. HIM Technician

Adventist Health • Montebello, CA

4d • Onsite

About The Position

Adventist Health White Memorial Montebello is looking for a Sr. HIM Technician for a Full-time, Day Shift position, working Sunday to Thursday from 8:30 AM to 5 PM. This role is an onsite position located in Montebello, CA. The Adventist Health corporate headquarters, located in Roseville, California, has been established for over 40 years and features a WELL-certified campus designed for collaboration, innovation, and well-being. The Sr. HIM Technician will coordinate records availability, select incomplete records for delivery to surgery and other units, analyze records using the system, file documents, and manage incomplete records. This role requires substantial knowledge and experience to handle a wide range of activities with varying difficulty, often involving the interpretation of policies and procedures when working with sensitive and confidential information.

Requirements

• High School Education/GED or equivalent: Required
• Two years' healthcare experience: Preferred

Nice To Haves

• Associate’s/Technical Degree or equivalent combination of education/related experience: Preferred

Responsibilities

• Reviews incomplete medical record lists for discharge dates and researches discrepancies to ensure all discharged patient records are accounted for and processed timely.
• Conducts daily rounds to patient care units throughout the hospital, collecting discharged patient documentation, records, and other required medical record components.
• Reconciles discharge lists against records located on patient care units, ensuring all required documentation is accurately identified, retrieved, and transported to the Health Information Management (HIM) Department.
• Prepares, organizes, indexes, and scans medical record documents into the Electronic Medical Record (EMR) while maintaining the highest standards of accuracy, completeness, and confidentiality.
• Performs quality control reviews of scanned records to verify image quality, correct patient identification, document indexing, and record integrity.
• Meets established productivity, quality, and turnaround time metrics for record retrieval, preparation, scanning, and document management processes.
• Demonstrates exceptional attention to detail when reviewing, auditing, and processing medical records to ensure compliance with organizational policies, regulatory requirements, and HIM best practices.
• Audits the work of team members and identifies opportunities for corrections, coaching, process standardization, and quality improvement.
• Proactively identifies workflow inefficiencies and recommends process improvements to enhance productivity, accuracy, customer service, and departmental performance.
• Analyzes physician records for deficiencies and notifies providers of missing documentation in accordance with medical staff bylaws and regulatory requirements.
• Updates tracking systems and facility databases when records are completed and resolves issues related to chart completion.
• Processes, distributes, and follows up on physician deficiency notifications and correspondence while coordinating chart completion activities across multiple departments.
• Maintains accurate physician suspension records and documentation, ensuring compliance with established suspension procedures.
• Answers telephones, greets internal and external customers, and provides professional customer service assistance.
• Assists physicians and hospital staff in locating records and obtaining access to medical record information as authorized.
• Retrieves, files, and maintains incomplete, updated, and completed records in designated filing systems and storage locations.
• Assists physicians with record completion needs and maintains an organized, clean, and professional physician work area with appropriate supplies and resources.
• Maintains confidentiality and security of protected health information (PHI) in accordance with HIPAA and organizational policies.
• Performs other related duties and responsibilities as assigned.

Benefits

• All required vaccinations as a condition of employment and annually thereafter, where applicable.
• Medical and religious exemptions may apply.
• E-Verify participation

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED