SR HELP DESK SUPPORT/SYSTEM ADMINISTRATOR

Quantum Research International Inc•Huntsville, AL

15h•Onsite

About The Position

Quantum Research International, Inc. (Quantum) provides our national defense and federal civilian and industry customers with services and products in the following main areas: 1) Cybersecurity and Information Operations; 2) Space Operations and Control; 3) Aviation Systems; 4) Ground, Air and Missile Defense, and Fires Support Systems; 5) Intelligence Programs Support; 6) Experimentation and Test; 7) Program Management; and (8) Audio/Visual Technology Applications. Quantum's Corporate Office is located in Huntsville, AL, but Quantum actively hires for positions nationwide and internationally. We pride ourselves on providing high quality support to the U.S. Government and our Nation's Warfighters. In addition to our corporate office, we have physical locations in Aberdeen, MD; Colorado Springs, CO; Crestview, FL, Orlando, FL; and Tupelo, MS MISSION Quantum is seeking a Sr. Desktop Support/Systems Administrator to support their Corporate Headquarters Team in Huntsville, AL as well as the Cyber Security Center.

Requirements

3+ plus years of experience with Desktop support with System Administration duties
AS/ BS degree desired in IT /CIS or related field, but 5 years of experience may be accepted in lieu of degree.
Experience in the following areas are a plus: Windows OS, VMware, Active Directory, DHCP, DNS, CIFS, NFS, and printer server configurations, Enterprise antimalware/antivirus, TCPIP, Intune, WSUS, GPOs, Microsoft M365, PC maintenance/Drivers
Applicable Certifications include any of the following: A+, Security+, Network+, MCSA/MCSE
Selected applicants will be subject to a government security clearance and must be able to maintain

Nice To Haves

Windows Skills:
PXE boot process
Windows imaging using WinPE
Windows Inventory management
DNS, DHCP scope management
Active Directory GPO
M365 administration
Server/Network monitoring
CERTS preferred: CompTIA A+, CompTIA Security+, CompTIA Net+, CompTIA Server+, MCSA/MCSE

Responsibilities

Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
Work and Update Trouble Tickets
Install, modify, and repair computer hardware and software.
Image PC
Bitlocker administration
Create/maintain End User accounts (AD/M365) including onboarding and offboarding users
Support Enterprise Applications to include local file share (CIFS/NFS), Outlook, OneDrive, Teams/SharePoint, and SFTP
Maintain and update IT Asset Management (ITAM)
Support mobile devices to include Andriod and iPhone (Apple iOS ).
Assist with Windows Server administration (patching, roles/features)
Execute Group Policy changes and updates
Perform basic virtualization tasks (VM snapshots, provisioning, resource adjustments)
Support BitLocker administration
Assist with file services (CIFS/NFS) and SFTP systems
Perform basic Linux server patching and package updates
Participate in change management and system change requests
Other duties as assigned to the department