Sr. Health Equity Specialist

Exact SciencesMadison, WI
Onsite

About The Position

The Sr. Health Equity Specialist coordinates and executes operational activities supporting the Medical Affairs Health Equity function, including the production and distribution of customer-facing collateral, internal training resources, and customer engagement reporting and insights. Partnering with cross-functional stakeholders—including Medical Communications, Medical Education, Marketing, Advocacy, Commercial Operations, and customer-facing teams—this role ensures alignment of health equity operations with team priorities through effective workflow coordination, operational support, data-driven insights, and continuous process improvement.

Requirements

  • Effective written and verbal English communication skills, including the ability to communicate at a consultative level.
  • Strong presentation skills.
  • Self-directed and results-oriented, with the ability to work independently.
  • Demonstrated adaptability in a fast-paced, evolving environment.
  • Ability to build relationships with empathy and cultural sensitivity across communities, healthcare stakeholders, and business partners.
  • Ability to apply awareness of cultural and regional dynamics to inform implementation approaches.
  • Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 80% of a typical working day.
  • Ability to work on a computer and phone simultaneously.
  • Ability to use a telephone through a headset as needed.
  • Ability to work seated for approximately 90% of a typical working day.
  • Bachelor’s degree in Public Health, Healthcare Administration, Business Administration, General or Social Sciences or related discipline.
  • 5+ years of sales, marketing or training experience and/or marketing and/or public health experience in the healthcare space demonstrating progressively increasing responsibilities or scope.
  • Experience managing/leading cross-functional projects/programs.
  • Experience influencing without authority; high learning agility.
  • Demonstrated ability to develop and manage project plans.
  • Demonstrated ability to create presentation materials and deliver high visibility presentations for external audiences.
  • Proficient in Microsoft Office to include Excel, Word, and PowerPoint.
  • Demonstrated ability to perform the essential duties of the position with or without accommodation.
  • Applicants must be currently authorized to work in the country where work will be performed on a full- or part-time basis.
  • We are unable to sponsor or take over sponsorship of employment visas at this time.

Nice To Haves

  • Experience working in underserved and/or diverse communities.
  • Spanish, Vietnamese, Chinese, or other non-English language fluency.

Responsibilities

  • Coordinate and execute the development, prioritization, and delivery of customer-facing collateral, training materials, conference resources, and other team requests.
  • Manage timelines, quality, and stakeholder expectations to ensure successful execution of deliverables.
  • Coordinate the collateral lifecycle from concept through approval, deployment, and integration into ordering systems and resource catalogs.
  • Prioritize incoming requests and balance competing priorities to support evolving business and team needs.
  • Analyze and synthesize customer engagement data to generate actionable health equity insights.
  • Develop reports, case studies, customer narratives, and KPI tracking related to utilization, turnaround time, and stakeholder satisfaction.
  • Identify process gaps and support continuous improvement initiatives, including workflow optimization and best practice development.
  • Partner with cross-functional stakeholders to drive operational efficiency, consistency, and alignment across supported teams.
  • Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
  • Support and comply with the company’s Quality Management System policies and procedures.
  • Maintain regular and reliable attendance.
  • Ability to act with an inclusion mindset and model these behaviors for the organization.

Benefits

  • paid time off (including days for vacation, holidays, volunteering, and personal time)
  • paid leave for parents and caregivers
  • a retirement savings plan
  • wellness support
  • health benefits including medical, prescription drug, dental, and vision coverage
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