Sr. Health Equity Specialist

Exact Sciences • Madison, WI

1d • $123,000 - $209,000 • Onsite

About The Position

The Sr. Health Equity Specialist coordinates and executes operational activities supporting the Medical Affairs Health Equity function, including the production and distribution of customer-facing collateral, internal training resources, and customer engagement reporting and insights. Partnering with cross-functional stakeholders—including Medical Communications, Medical Education, Marketing, Advocacy, Commercial Operations, and customer-facing teams—this role ensures alignment of health equity operations with team priorities through effective workflow coordination, operational support, data-driven insights, and continuous process improvement.

Requirements

• Effective written and verbal English communication skills, including the ability to communicate at a consultative level.
• Strong presentation skills.
• Self-directed and results-oriented, with the ability to work independently.
• Demonstrated adaptability in a fast-paced, evolving environment.
• Ability to build relationships with empathy and cultural sensitivity across communities, healthcare stakeholders, and business partners.
• Ability to apply awareness of cultural and regional dynamics to inform implementation approaches.
• Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 80% of a typical working day.
• Ability to work on a computer and phone simultaneously.
• Ability to use a telephone through a headset as needed.
• Ability to work seated for approximately 90% of a typical working day.
• Bachelor’s degree in Public Health, Healthcare Administration, Business Administration, General or Social Sciences or related discipline.
• 5+ years of sales, marketing or training experience and/or marketing and/or public health experience in the healthcare space demonstrating progressively increasing responsibilities or scope.
• Experience managing/leading cross-functional projects/programs.
• Experience influencing without authority; high learning agility.
• Demonstrated ability to develop and manage project plans.
• Demonstrated ability to create presentation materials and deliver high visibility presentations for external audiences.
• Proficient in Microsoft Office to include Excel, Word, and PowerPoint.
• Demonstrated ability to perform the essential duties of the position with or without accommodation.
• Applicants must be currently authorized to work in the country where work will be performed on a full- or part-time basis.
• We are unable to sponsor or take over sponsorship of employment visas at this time.

Nice To Haves

• Experience working in underserved and/or diverse communities.
• Spanish, Vietnamese, Chinese, or other non-English language fluency.

Responsibilities

• Coordinate and execute the development, prioritization, and delivery of customer-facing collateral, training materials, conference resources, and other team requests.
• Manage timelines, quality, and stakeholder expectations to ensure successful execution of deliverables.
• Coordinate the collateral lifecycle from concept through approval, deployment, and integration into ordering systems and resource catalogs.
• Prioritize incoming requests and balance competing priorities to support evolving business and team needs.
• Analyze and synthesize customer engagement data to generate actionable health equity insights.
• Develop reports, case studies, customer narratives, and KPI tracking related to utilization, turnaround time, and stakeholder satisfaction.
• Identify process gaps and support continuous improvement initiatives, including workflow optimization and best practice development.
• Partner with cross-functional stakeholders to drive operational efficiency, consistency, and alignment across supported teams.
• Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
• Support and comply with the company’s Quality Management System policies and procedures.
• Maintain regular and reliable attendance.
• Act with an inclusion mindset and model these behaviors for the organization.

Benefits

• paid time off (including days for vacation, holidays, volunteering, and personal time)
• paid leave for parents and caregivers
• a retirement savings plan
• wellness support
• health benefits including medical, prescription drug, dental, and vision coverage

What This Job Offers

• Job Type: Full-time
• Career Level: Senior