Benefitted)

Mattel•Chicago, IL

8h•$19 - $23•Onsite

About The Position

The Sr. Salon Stylist is located at the AG Retail Chicago location and reports directly to the Sales Manager. This position is responsible for delivering Girl Hair Salon services, as well as the flexibility to adapt to changing business needs. The role involves providing a high-level experience to customers by performing a broad range of hair styles for both girls and their dolls, working with various hair types and lengths. The stylist will also answer guest questions, provide general customer assistance, conduct inventory of salon supplies, stock the area, clean and sanitize the workspace, and communicate needs to management. Additionally, trained associates will have the opportunity to perform ear piercing services, including following procedures, completing waivers, and reviewing aftercare with guests. The position also supports daily operations through the reservations system, inventory management, guest traffic management, troubleshooting, and general business operations.

Requirements

Valid Cosmetology license for hair and nails in practicing state.
Ability and experience to style hair in various hair styles and perform nail services.
Minimum of 2 years work experience as a hair stylist.
Ability to work a flexible schedule including evenings, weekends, and holidays.
High energy, experience in a fast-paced service environment with a passion for quality.
Organizational skills, inventory management, flexibility, and professional relationship skills are required.
Excellent communication (both verbal and written) and organizational skills are essential.
Well-developed computer skills are essential; must be a skilled user of Microsoft Software (Excel, Outlook, and Word).

Nice To Haves

Experience working with children preferred.

Responsibilities

Provide girl and doll salon services to customers that ensure a high-level experience at American Girl.
Perform a broad range of styles and must be able to work with a variety of hair lengths, types, and textures.
Answer guest questions, providing general customer assistance.
Style Girl's hair according to company standards.
Resolve customer issues.
Conduct inventory of salon supplies.
Stock area, clean, and sanitize workspace.
Communicate needs to management.
Follow ear piercing procedure checklist, complete waivers, and review After Care procedures with guests.
Support day to day activity in our reservations system, inventory, manage guest traffic/appointments, troubleshoot technical or guest related issues, and manage day to day operations of the business.