Sr. GTM Strategy & Operations Manager

Docusign • San Francisco, CA

2d • Hybrid

About The Position

As a Sr. GTM Strategy & Programs Manager, you are a highly-motivated self-starter responsible for helping to design, drive, and execute business-level priority initiatives that accelerate global revenue growth and optimize GTM processes across the entire sales cycle. This is a highly-visible, global transformational role. You will be responsible for helping to define our GTM strategy and architecture, drive operational rigor and remove friction, and deliver the insights and outcomes that shape our trajectory. This role is essential for guaranteeing a cohesive strategy, seamless execution, and maximum growth and revenue generation across all GTM functions. This position is an individual contributor role reporting to the Sr. Director, GTM Strategy & Programs.

Requirements

• 12+ years of progressive experience in top-tier tech strategy and operations roles, management consulting, private equity, or other fast-paced, high-growth environments.
• 4+ years of experience working in/with SaaS companies.
• 4+ years of experience designing, executing, and scaling GTM Strategy, Sales Strategy, and/or GTM operating models.
• Experience operating and driving influence in complex matrixed environments.
• Experience managing projects and complex cross-functional initiatives.
• Bachelor's degree or equivalent experience.
• Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship.

Nice To Haves

• MBA
• SaaS experience with a focus on Enterprise tech
• Deep understanding of SaaS business models and market trends
• Deep understanding of full-sales lifecycle from prospecting to selling, and adoption and retention
• Strong track-record of analytical and problem-solving excellence

Responsibilities

• Conduct analysis that supports the construction of the overarching vision and strategic roadmap for the end-to-end GTM motion, ensuring alignment with global growth targets and defining how we operate as one cohesive team to the customer.
• Identify and eliminate operational friction with the sales organization and across GTM functions.
• Incorporate AI, automation, and advanced analytics to accelerate our GTM processes.
• Partner cross-functionally with Sales, Marketing, Post-Sales, Product, Operations, HR, Legal, Finance, and other teams to develop and execute company-level growth and high ROI initiatives.
• Work closely with cross-GTM analytics and intelligence, and the sales plays and programs teams to execute on our GTM Strategy.
• Absorb and interpret large quantities of ambiguous quantitative and qualitative data and convert it into actionable insights and business outcomes.
• Provide the C-suite and GTM leadership with deep, actionable insights regarding key drivers of business performance, recommendations, and investment priorities.
• Build convincing executive-level presentations supported by data-driven insights and thinking.
• Influence senior stakeholders and partners.
• Drive accountability and outcomes with a focus on operational strategy and execution.

Benefits

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
• Stock: This role is eligible to receive Restricted Stock Units (RSUs).
• Paid Time Off: earned time off, as well as paid company holidays based on region.
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement.
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment.
• Retirement Plans: select retirement and pension programs with potential for employer contributions.
• Learning and Development: options for coaching, online courses and education reimbursements.
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree