Sr. Food Safety & Quality Assurance Manager

American Food & Vending ⏐ American Dining Creations•Remote Work, NY

13d•$90,000 - $140,000•Remote

About The Position

We are seeking a highly specialized, results-driven Sr. Food Safety & Quality Assurance Manager - Dining & Refreshments to support food safety, regulatory compliance, and quality assurance across dining and refreshment operations. This role requires deep regulatory expertise, hands-on leadership, and the ability to translate complex regulatory requirements into practical, scalable, and sustainable programs.

Requirements

Bachelor’s degree in food science, Public Health, Environmental Health, or a related field.
Experience within the dining and refreshment sector (casual dining, quick-service, catering, events, or hospitality).
Lead Auditor certifications (ISO 22000, HACCP, SQF) or extensive internal auditing experience.
Strong supplier quality management and vendor qualification experience.
Knowledge of sanitation validation, environmental monitoring, and comprehensive allergen control programs.
Familiarity with ERP systems and QA data integration beyond Salesforce.
Experience supporting complex supply chains, international operations, or multi-brand portfolios.
Demonstrated, hands-on experience with FDA, HACCP, SQF, DOT, NFPA, OSHA, and GMP requirements.
Proven ability to interpret regulations and apply them to complex, multi-site operations.
Advanced data analysis skills with the ability to translate findings into executive-ready insights.
SQF Practitioner certification or equivalent (internal auditor experience preferred)
HACCP certification with demonstrated experience developing and managing HACCP plans across multiple SKUs or facilities
Food allergen management certification or demonstrated allergen control program experience
Strong working knowledge of FDA regulations (FSMA, recalls, GMPs)
Practical OSHA experience in foodservice or beverage environments
DOT regulatory knowledge, preferred
NFPA standards familiarity related to hazardous material storage and handling
GMP experience
Strategic thinker with a system-level perspective and strong attention to detail
Advanced project management and prioritization skills
Strong stakeholder influence and cross-functional leadership
Change management and continuous improvement expertise
Ability to translate regulatory requirements into practical SOPs, work instructions, and training materials
Resilience and adaptability in high-paced, compliance-driven environments
Exceptional written and verbal communication skills, including executive presentations

Nice To Haves

Advanced degree and/or professional certifications preferred.
Additional certifications such as CHFP, CQA, CSCP, or ISO 22000 Lead Auditor are highly desirable

Responsibilities

Design, implement, and maintain comprehensive food safety and quality assurance programs across multi-site dining and refreshment operations.
Ensure compliance with applicable regulations and standards, including FDA (FSMA, GMPs, recalls, labeling), HACCP, SQF, DOT, NFPA, OSHA, and GMPs.
Lead the development, validation, and optimization of HACCP plans, prerequisite programs (PRPs), sanitation programs, allergen control plans, and environmental monitoring programs where applicable.
Maintain robust documentation control, versioning, and recordkeeping systems to support FDA, SQF, and GMP compliance, including change control and regulatory reviews.
Conduct internal audits, supplier audits, third-party assessments, and mock recalls.
Lead regulatory due diligence, risk assessments, gap analyses, CAPA development, remediation activities, and effectiveness verification through revalidation and follow-up audits.
Oversee recall readiness, crisis management protocols, mock recalls, and business continuity planning.
Monitor evolving regulatory requirements (FDA, OSHA, DOT, NFPA) and translate updates into actionable program enhancements.
Lead food safety and occupational safety incident investigations, including root-cause analysis, containment, corrective and preventive actions, and verification activities.
Promote a proactive food safety and workplace safety culture through continuous improvement initiatives and cross-functional engagement.
Develop, deliver, and maintain food safety and regulatory training programs using LMS platforms and live training formats.
Create training curricula, assessments, certification tracking, and competency evaluations.
Administer LMS systems and analyze training data to identify gaps and drive continuous improvement.
Oversee supplier quality programs, including vendor qualification, performance monitoring, audits, corrective actions, and supplier scorecards.
Collaborate with Supply Chain and Operations to ensure supplier compliance and risk mitigation.
Analyze data from audits, inspections, testing, supplier performance, and QA metrics to identify trends and risks.
Produce executive-level dashboards, KPIs, and summary reports to support leadership decision-making.
Utilize Microsoft 365, Microsoft Project, and Salesforce (or similar CRM/QA systems) for project planning, data analysis, reporting, and stakeholder communication.
Partner with Operations, Quality, Supply Chain, R&D, Logistics, Legal, and Customer Experience teams to embed food safety and quality across product design, sourcing, and service delivery.
Serve as a subject matter expert and trusted advisor to internal and external stakeholders.