Sr Field Service Representative

American Water•Sacramento, CA

2d•Onsite

About The Position

People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals. We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey. About American Water American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886 and celebrating 140 years in 2026, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to approximately 14 million people with regulated operations in 14 states and on 18 military installations. American Water’s approximately 7,000 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders. For more information, visit amwater.com and join American Water on LinkedIn, Facebook, X and Instagram.

Requirements

Requires a valid California Driver’s License with minimal moving violations
A high school diploma, or the equivalent is required
Employees hired or transferred into this role must obtain a California State Water Resource Control Board Distribution Certificate 1 within one year of hire or transfer.
Must possess basic computer skills
Champions safety
Cultivates innovation
Customer obsessed
Drives Results
Nimble learning
Collaborates

Nice To Haves

Holds a California State Water Resources Control Board Distribution Certificate

Responsibilities

Drive a company vehicle.
Read, troubleshoot, repair, install, replace and test water meters.
Initiate and terminate water services.
Provide superior customer service with customers face to face or over the phone while responding to customer inquiries/complaints.
Works with various equipment including meter reading devices, cell phones, laptops, and larger construction equipment.
Special projects and assignments as required.
Must be comfortable working alone