Sr. Field Service Manager

TrueBlue•United States,

10h•$91,500 - $114,400•Remote

About The Position

The Senior Field Service Manager is responsible for effectively planning, leading, and managing a portfolio of RenewableWorks clients while providing direct, client-facing support and practical field leadership across all renewable energy projects. This role oversees EPC and Battery Energy Storage System (BESS) service as well as manpower activities, ensuring safe, high-quality, and efficient execution in the field. With a strong presence in the field, the Senior Field Service Manager provides hands-on leadership to field teams, our EPC partners, overall service, and troubleshooting. This role requires a good amount of travel, up to 50%, to project work sites and customer meetings. Through disciplined execution, cross-functional collaboration, and proactive team engagement, this role drives operational excellence and long-term customer success. Reporting directly to the Manager, Field Services, by performing the following essential duties and responsibilities personally or through subordinate managers.

Requirements

Bachelor’s degree in business, Project Management, or related field; or equivalent combination of education and field experience.
Five to Seven years of proven success in complex supervision in a solar/construction project setting.
3+ years in leadership or multi-team management role.
Valid Driver’s License and a car occasionally used for work.
OSHA 30
Excellent people skills
Proficient in Microsoft: Word, Excel, Outlook, and Teams as well as Oracle, Stafftrack, Synerion, TempWorks, and SharePoint
Excellent problem solving and critical thinking skills that identify and drive appropriate solutions.
Strong verbal and written communication skills. The ability to communicate effectively, conduct meetings, deliver necessary presentations, and training.
Ability to interact and influence at all levels of the organization.
Capacity to drive team efficiency and productivity while fostering a positive, motivational work environment that supports teamwork.
Ability to work independently, organize and prioritize workload to meet deadlines, utilize a wide degree of creativity and latitude to accomplish goals, understand business implications of decisions and complete multiple tasks/projects with minimal supervision in a demanding environment.
Conducts business with integrity, high moral standards, and ethical behavior.
Employees are frequently required to stand, sit, talk, and/or listen for prolonged periods of time.
The employee must regularly lift and/or move up to ten pounds and occasionally lift and/or move up to twenty-five pounds.

Nice To Haves

Bilingual preferred

Responsibilities

Establish clear expectations, performance standards, and processes for all field teams through consistent auditing and KPI monitoring.
Coordinate with customers – collaborate and prepare with internal departments to meet overall project objectives.
Communicate clear process development according to each unique customer requirements.
Coordinates with field teams to ensure Payroll is completed on time, accurately and any corrections documented properly in the system.
Primary point contact for key clients. Supporting all meetings to ensure concerns, questions and customer satisfaction are at their best. Building long-term partnerships to retain continued business growth.
Primary point of contact for field teams. Bringing dependable, consistent, and supportive leadership every day. Always available to assist remote teams.
Champion a “Safety First” environment and ensure compliance with OSHA and company safety standards.
Ensure compliance standards instruction are in place and properly maintained.
Leads, mentors, develops, and grows Field Service Teams, ensuring they are trained, equipped, and accountable for Safety, Quality, Productivity, Performance, and Customer Satisfaction.
Fosters a culture of ownership, teamwork, and continuous improvement, provides hands-on guidance and support both in the field and remotely, manages HR and workforce matters, and coordinates cross-functionally to achieve project objectives while driving operational excellence.