Sr. Field Service Engineer- Hawaii

Danaher•Oahu, HI

8d•$38 - $50•Remote

About The Position

At Beckman Coulter Diagnostics, a global leader in clinical diagnostics, we are seeking a Sr. Field Service Engineer to join our Service Organization in Hawaii. This fully remote position is responsible for ensuring the optimal performance of Beckman Coulter equipment, including Immunoassay, Chemistry, Automation, and Urinalysis instruments. We are looking for individuals who thrive in a fast-paced environment, enjoy problem-solving, excel in an autonomous role, and are passionate about building a world-class service organization. You will be part of a team that is dedicated to relentlessly reimagining healthcare, one diagnosis at a time.

Requirements

Associate degree or equivalent military experience.
3+ years’ experience diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and/or instrumentation.
Hold a current valid driver’s license and good driving record over the last three years.
Ability to travel (providing service in an assigned geography and periodic travel to other areas/overnight).
Candidates must be able to lift, lower and carry up to 50 lbs. unassisted (tools, replacement parts, consumables etc.).
Candidates must be able to frequently bend, stoop, twist, turn, crouch/crawl, push/pull, and sit/stand for extended periods of time.
Candidates must also be able to reach at, above and below shoulder level, flex/extend neck, have good hand, and finger dexterity.

Nice To Haves

4+ years’ experience diagnosing and repairing mechanical, electromechanical, robotics, and/or electronic equipment, in the laboratory, as a Field Service Engineer or Biomedical Engineer.
Developing positive business relationships with both internal and external stakeholders, leading to increased customer satisfaction, and long-term retention.
A technical college major such as biomed, engineering, or related.

Responsibilities

Work independently, handling troubleshooting, installation, preventative maintenance, and service repair needs of Beckman Coulter equipment.
Deliver excellent and efficient service and training to Beckman Coulter’s customers.
Maintain accurate customer service logs and internal service records.
Order repair parts and adhere to cycle times.
Utilize business systems such as OBI, Salesforce, and SharePoint for Service Call Planning and advancing team goals.
Engage with internal and external stakeholders, understanding and meeting their requirements.
Help train newer Field Service Engineers.