Sr. Field Service Engineer - San Francisco Bay Area

Danaher Corporation • San Jose, CA

1d • Remote

About The Position

At Molecular Devices, one of Danaher’s 15+ operating companies, the work involves accelerating potential and making a real difference within life sciences, diagnostics, and biotechnology. The company is united by a shared commitment to innovate for tangible impact, fostering a culture of belonging and continuous improvement. Molecular Devices drives scientific discovery for life science customers in academia, biotech, pharma, and government, utilizing automated and AI-enabled technology to empower researchers, tackle complex questions, and accelerate the development of safer, more effective therapeutics. The team is rooted in collaboration, authenticity, and innovation, contributing to groundbreaking science that enhances lives globally and shapes a healthier future. This specific Sr. Field Service Engineer position reports to the Sr. Field Service Manager of the Northwest field service team and is a fully remote role based in San Jose, CA, supporting customers in the greater Northwest US states.

Requirements

• Associates degree with at least 5 years of experience in life science field
• Trade school or High School Diploma with appropriate industry experience of equivalent complexity as a field service engineer will be considered
• Strong communication skills utilized in a professional manner
• Advanced troubleshooting, problem-solving and repair skills with strong attention to detail
• Ability to travel daily throughout the Northwest, with 50% overnight travel as business demands
• Must have a valid driver's license with an acceptable driving record
• Ability to lift, move or carry equipment and tools up to 50lbs

Nice To Haves

• Bachelor’s degree in engineering, Biology, or related field
• Previous experience with a customer facing role
• Previous experience managing a diverse product portfolio

Responsibilities

• Proactively manage customer accounts, while building and fostering positive and professional relationships with both external and internal customers
• Propose process improvements that improve internal and external customer processes
• Manage a diverse technical product portfolio

Benefits

• paid time off
• medical/dental/vision insurance
• 401(k)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees