Vision Field Application Engineer, Bay Area

Edmund Optics•Cupertino, CA

2d•Onsite

About The Position

The Vision Field Application Engineer (FAE) is a cornerstone of technical support and technical development for the Imaging Business Unit (IBU). Proactively supports organization's standard and custom machine vision and imaging products by interacting with established customers & developing new prospects. Has an in depth knowledge of industries using industrial imaging technologies. Applies a broad knowledge of the organization's services, products and marketing techniques to close sales and capture market share. Activities are primarily carried out within a defined territory, region or area.

Requirements

Previous experience and advanced sales skills, strong presentation skills are desirable.
Strong knowledge of Vision/Automation is required, Optics and optical industry knowledge is desirable.
Computer skills; PC literacy in Excel, Word, Powerpoint and Outlook.
Excellent phone and interpersonal skills.
Ability to interact with customers. Strong networking and relationship building skills are a must.
Professional demeanor
Excellent phone etiquette
Proficient in Active Listening
Must use Critical Thinking/Deductive Reasoning
Ability to provide technical support for EO products, specifically Vision and Imaging related
Must work Independently
Must have a high stress tolerance
Requires minimal supervision and direction
Other requirements as determined by management.
Bachelors preferred in Engineering, Physics or related or equivalent technical work – related experience
Five to ten years+ of work related to Vision/Imaging or Factory Automation experience required.
Successful sales and strong customer service skill, knowledge, or experience is preferred.
Ability to sit or stand for long periods of time; ability to travel; work in office setting.

Responsibilities

Develops and owns relationship with key, regional imaging/vision customers and partners
Supports the development of imaging customers with regional sales and BD
Identifies new opportunities and trends in imaging
Maintain and develop the “Solution Center” regional and support expansion globally
Provide onsite training for specific customers and organizations
Visits existing and potential customers to address customer needs, identify requirements & key contacts, deliver sales presentations and develop business relationships.
Interacts and co-ordinates activities with Regional Sales Managers, Solution Engineers, EO Account Reps, OEM Sales Reps, Product Development, Product Line Management & Engineering.
Develops customer relationships with key decision makers in engineering, manufacturing, quality assurance and purchasing.
Penetrate and maintain channels to market for Imaging Optics beyond the catalog.
Identifies and explores leads from various sources via phone and in person.
Prepares reports on all customer contacts.
Tradeshow participation and attendance.
Travel 10-15%
Other duties as assigned by management