Field Application Engineer

Maxtena Inc • Germantown, MD

1d • Onsite

About The Position

Reporting to the Program Manager, the Field Application Engineer (FAE) is a key member of the transceiver team and serves as the critical technical liaison between the development team and customer facing field operations. The FAE provides support, installation, maintenance, and troubleshooting of equipment, software, or infrastructure at customer locations and ensures equipment meets functionality, safety, quality, and design specifications.
Will suggest updates to the software, firmware or hardware to improve Maxtena’s products or procedures.

Requirements

• S. Citizen, with an ability to obtain security clearance.
• A bachelor’s degree in engineering, technology, or a related field (electrical, -electro-mechanical, computer science or telecom).
• 2+ years of experience is desired in a field-related, technical, or project engineering role.
• Interpreting technical documents, CAD software, and industry-specific tools. Familiarity with IP networking, Linux and wireless connectivity is desired.
• Excellent organizational skills and attention to details. Strong problem-solving, communication, organizational, and leadership abilities.
• Ability to work in and around motorized vehicles ad in varying weather conditions.
• Travel as needed.

Responsibilities

• Installing new hardware, or software, and performing tests to ensure compliance with specifications and performance requirements.
• Providing troubleshooting, diagnostics, and repairs to minimize downtime
• Creating, maintaining, and submitting, daily reports, site surveys, and technical reports.
• Coordinating with subcontractors, vendors, and clients, and managing on-site safety and quality standards.
• Analyzing, interpreting, and applying technical data to solve complex problems under pressure.
• Evaluate requirements, time limitations, and system limitations to focus on strategic areas that address performance and/or schedule risks
• Collaborate with engineers regarding hardware, modem, and advocate for solutions. Support technical design review, integration, and testing
• suggest updates to software, firmware or hardware to improve products or procedures.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1-10 employees