Sr External Workforce Manager

TransamericaCedar Rapids, IA
$76,000 - $101,000Hybrid

About The Position

As a member of the External Workforce Center of Excellence, serve as an information resource and subject matter expert to internal customers, vendors, and external workers. Administer and maintain Beeline, a comprehensive vendor management system, and perform day-to-day vendor management and compliance activities related to third party workers.

Requirements

  • Bachelor’s degree in a business field or equivalent experience
  • Five years of external workforce program experience, vendor management, or recruiting support for VMS/MSP
  • Thorough understanding of vendor management tools as an administrator, preferably Beeline
  • Experience with ticketing related systems (e.g. CLM, Workday, ServiceNow) and understanding of user roles, permissions, workflows, and troubleshooting
  • Excellent written and oral communication skills to conduct needs assessments, convey information, and promote recommended solutions
  • Excellent interpersonal skills to collaborate and build strategic relationships with associates at all levels
  • Ability to think strategically and collaboratively to influence and support the External Workforce strategy
  • Ability to think critically and use a broad range of complex information to identify recommendations and solutions
  • Results oriented and the ability to lead, direct and influence key stakeholders
  • Project management and problem-solving skills to facilitate timely completion of projects
  • Proficiency using MS Excel

Nice To Haves

  • SAP tools such as Ariba or related
  • Strong team player with hands-on, can-do attitude
  • Strong problem solving and thinking outside the box
  • Experience with employment law including FLSA, employment classification, IC compliance and immigration

Responsibilities

  • Partner with hiring managers to advise, educate, and influence on a wide range of external workforce activities and issues.
  • Provide life cycle support for external workers including needs assessment, sourcing recommendations, and off-boarding.
  • Manage day-to-day operational and vendor management functions.
  • Main POC for Beeline reporting and supplier onboarding, training, and questions.
  • Engage and oversee vendor partners in sourcing candidates for open positions and serve as the point of contact for hiring managers and vendors for assigned requisitions, including negotiating and extending offers.
  • Onboard new suppliers to vendor management system (VMS) Beeline.
  • Serve as the point of contact for external workforce administration processes and technical support.
  • Provide vendors with guidance, governance, and issue resolution.
  • Partner with IT vendor management office for statement of work and information for technical contracts and competitive sourcing.
  • Manage internal/external worker resourcing and utilization, advise on hiring needs, manage assignment lifecycle, deploy talent and serve as the liaison between hiring managers and internal/external workers.
  • Ensure program SLAs are met through metrics, reporting and operational oversight and supervision.
  • Serve as subject matter expert on external workforce solutions, processes, and co-employment issues.
  • Provide training and support to team members as needed.

Benefits

  • Competitive Pay
  • Bonus for Eligible Employees
  • Benefits Package
  • Pension Plan
  • 401k Match
  • Employee Stock Purchase Plan
  • Tuition Reimbursement
  • Disability Insurance
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Employee Discounts
  • Career Training & Development Opportunities
  • Paid Time Off starting at 160 hours annually for employees in their first year of service.
  • Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays).
  • Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars
  • Parental Leave – fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child.
  • Adoption Assistance
  • Employee Assistance Program
  • Back-Up Care Program
  • PTO for Volunteer Hours
  • Employee Matching Gifts Program
  • Employee Resource Groups
  • Inclusion and Diversity Programs
  • Employee Recognition Program
  • Referral Bonus Programs
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