Sr. Executive Communications Consultant

Southwest Airlines • Dallas, TX

1d • $125,900 - $139,900 • Onsite

About The Position

As a Sr. Executive Communications Consultant, you'll provide senior-level counsel for a core set of Executives in support of the Company’s overarching narrative framework. This role will partner across Teams to develop Executive communication strategies that reinforce and support high-visibility Enterprise initiatives for internal and external audiences. You'll also own Executive lanes of large, cross-functional communication strategies, connecting Executive communications strategy to enterprise initiatives metrics and delivering measurable impact.

Requirements

• Knowledge of Executive and Enterprise-level communications strategy
• Skilled in Microsoft Office and communication tools; familiarity with emerging digital communication platforms preferred
• Skilled in message development, verbal and written communications, storytelling, and presentations
• Ability to influence and advise senior Executives on communication strategies tied to organizational outcomes
• Ability to translate complex business topics into authentic, human-centered messaging
• Ability to exercise strategic judgment under pressure, especially during times of crisis or organizational change
• High School Diploma or GED
• Expert-level experience, expansive and far-reaching knowledge in: Advising Senior Executives and shaping Executive communication strategies that align with business priorities
• Expert-level experience, expansive and far-reaching knowledge in: Playing a senior role in Enterprise communication efforts that drive measurable outcomes and reinforce Company reputation
• Expert-level experience, expansive and far-reaching knowledge in: Storytelling and message development skills that inspire confidence and clarity
• Expert-level experience, expansive and far-reaching knowledge in: Providing strategic counsel during organizational change, transformation, and crisis situations
• Expert-level experience, expansive and far-reaching knowledge in: Business acumen and ability to connect communication outcomes to organizational goals
• Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
• Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
• Must be at least 18 years of age
• Must be able to comply with Company attendance standards as described in established guidelines

Nice To Haves

• Public Relations and internal communication experience within the Technology sector
• Experience in strategic campaigns, storytelling, and brand positioning within the Technology sector
• Experience supporting executive-level communications, preferably for a CIO or Senior Technology Leader

Responsibilities

• Develop and contribute to clear pillars for a core set of Executives, positioning them internally and externally as trusted voices for Southwest, within defined corporate narratives and in partnership with senior Team Members.
• Ensure alignment between Executive messages and broader enterprise priorities.
• Collaborate with internal partners to identify opportunities to position a core group of Executives across internal, external, and stakeholder channels and shape robust, 360° platforms, connecting business priorities and enterprise goals to key audiences.
• Serve as trusted strategic communications advisor to a core group of Executives, providing strategic counsel and materials that reinforce the Company’s Purpose, Vision, and Values (e.g., talking points, scripts, event prep, speeches, stump speech).
• Influence the Executive narrative and strategy within cross-functional communication plans for major Company events, announcements, and change initiatives.
• Assess and refine communication strategies through data, engagement metrics, and sentiment analysis to drive continuous improvement and business impact.
• Advise key Executives during moments of change or challenge, serving as co-lead on Executive crisis communication strategy and advising Executives on timing, tone, and message discipline.
• Mentor and provide guidance to junior Team Members and contribute to thought leadership and Team best practices.
• May perform other job duties as directed by Employee's Leaders.

Benefits

• Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
• Southwest will help fund your 401(k) retirement savings with Company contributions up to 9.3% of your eligible earnings
• Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit
• Competitive health insurance for you and your eligible dependents (including pets)
• Southwest offers health plan coverage options that start from the very first day of employment.
• You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED