Sr Executive Assistant

ServiceNow•Santa Clara, CA

About The Position

This role involves providing high-level administrative support to leadership, optimizing their time, and managing complex schedules and projects. The Sr Executive Assistant will also be responsible for coordinating travel, managing expenses, and assisting with internal processes for new hires. A key aspect of this role is the ability to leverage AI in work processes and decision-making.

Requirements

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
10+ years' experience supporting VP level
Experience managing a variety of high priority projects from multiple management and professional levels
Desire to grow and take on your own projects while meeting deadlines
Exceptional soft-skills
Experience with Zoom, Microsoft Office suites (Word, Excel, PowerPoint, Outlook), Box, Concur and Google Docs
Experience handling confidential materials

Responsibilities

Schedule appointments, plan meetings, and maintain complex and changing calendars, while working through scheduling roadblocks.
Draft and prepare routine and advanced correspondence including emails, presentations, and reports.
Review outgoing correspondence for accuracy, format consistency, signatures, and conformance with executive procedures.
Assist leadership and organizations by optimizing usage of time.
Make decisions regarding short-term priorities and work activities.
Arrange all travel to ensure consistency within company procedures and support organization in obtaining necessary travel documents including Visa/passport.
Maintain Leadership expenses/credit card reconciliation.
Identify needs and issues within the organization and initiate solutions.
Assist internal departments with the setup of new hires.
Assist new hires with processes including expense reporting and travel systems and other internal tools.
Compile, prepare, and process Leadership expenses and credit card reconciliation where needed.