Sr. Event Tech Specialist

Unbridled•St. Louis, MO

9d•$57,000 - $61,000

About The Position

Unbridled is seeking a motivated, detail-oriented professional for its Event Technology team. The role primarily focuses on building, customizing, and managing event registration websites and mobile applications, while also supporting onsite badge printing and other event technology solutions. The specialist manages multiple technology builds throughout the event lifecycle, balancing priorities and deadlines while creating intuitive, engaging attendee experiences. The role involves configuring websites and apps, managing content and attendee data, testing functionality, troubleshooting issues, collaborating with clients and internal teams, and ensuring accurate, high-quality deliverables. The specialist leads complex Cvent registration builds and client discovery, manages registration and app projects from kickoff through post-event reconciliation, analyzes event data, researches emerging technologies, and provides training and mentorship. Onsite travel may be required to support events. Unbridled describes its culture as people-first, relationship-focused, and committed to authenticity, radical generosity, and belonging. The company provides a comprehensive benefits package and states that pay varies based on seniority, merit, geographic location, education, training, and experience.

Requirements

At least 5 years of professional experience in meeting and event planning, event technology, or a related field.
At least 3 years of hands-on Cvent experience, including advanced knowledge of registration website development, configuration, and management.
Experience building and managing complex registration websites, mobile event applications, and other event technology solutions.
Strong technical aptitude, including the ability to learn new platforms, navigate databases, and troubleshoot technical challenges.
Proficiency in Microsoft Office, particularly Excel, including formulas, pivot tables, mail merges, and data management.
Strong problem-solving skills and the ability to assess client needs and recommend effective technology solutions.
Strong communication, presentation, and client-facing skills, including confidence leading meetings, demonstrations, and technical discussions.
Exceptional attention to detail, proofreading skills, and commitment to accurate, high-quality work.
Strong organizational and project management skills, including the ability to manage multiple priorities, meet tight deadlines, and adapt to changing needs.
Ability and willingness to travel onsite to support events as needed.

Nice To Haves

Familiarity with event technology platforms such as SpotMe, Swoogo, and other industry applications.
Experience with HTML/CSS customization and website design.

Responsibilities

Build, customize, and manage event registration websites, mobile applications, onsite badge printing, gamification, and other event technology solutions.
Lead complex Cvent registration builds involving multiple registration paths, sponsor portals, hotel accommodations, session capacities, waitlists, payment processing, advanced registration logic, and personalized attendee experiences.
Develop customized registration websites and mobile apps, including design and user-experience enhancements using advanced platform capabilities and HTML/CSS customization.
Lead client discovery calls to understand event objectives, recommend technology solutions, and identify opportunities to use existing platforms or integrate third-party tools.
Lead mobile app discovery, sales demonstrations, project kickoffs, and end-to-end project management for app-only programs.
Manage registration projects from kickoff through post-event reconciliation, including timelines, deliverables, stakeholder communications, and coordination with internal teams and external vendors.
Configure and manage registration workflows, session agendas, pricing and discount structures, branded attendee communications, and attendee data using platforms such as Cvent and Swoogo.
Perform quality assurance testing, troubleshoot technical challenges, and support team members with testing registration websites and mobile applications.
Ensure accurate attendee data management and reporting.
Analyze event registration and engagement data and develop reports, charts, dashboards, and executive-level presentations highlighting event performance and insights.
Research emerging event technologies, explore tools and integrations, and recommend solutions to enhance event experiences and internal efficiencies.
Provide training, technical guidance, and mentorship to Event Technology managers, specialists, and coordinators.
Support onsite execution of event technology solutions and successful delivery across event technology touchpoints.