Sr. Event Coordinator

Etherio•Atlanta, GA

1d•Hybrid

About The Position

As a Senior Event Coordinator, you will work on a team to establish and maintain procedures to ensure a high level of customer care. This position may work concurrently with multiple meeting management teams and clients. Etherio's purpose is to create meaningful partnerships, experiences, and connections that fuel growth and accelerate success for their clients and those they impact. Every day, Etherio delivers creative, customer-focused solutions for corporate and association clients, one meeting, event, or membership experience at a time. Etherio is committed to supporting team members' learning and growth by providing opportunities for partnerships, experiences, and connections that will accelerate their success. Etherio is committed to embracing diversity and inclusion in its hiring practices and in experiences as team members. Etherio is an equal opportunity employer.

Requirements

Bachelor’s degree and 1- 2 years of hospitality or meeting planning experience.
1-2 years of customer service or meeting management related experience.
Experience with data management or registration in Cvent, Stova (Aventri), or similar registration buildout platforms.
Experience with Smartsheet.
Strong organizational skills and ability to multi-task and prioritize.
Positive attitude and self-motivated.
Strong written and verbal communication and interpersonal skills.
Ability to interact well with internal and external clients.
Project management and leadership skills.
Proficiency in Microsoft Office Suite.

Responsibilities

Proficiency utilizing multiple registration systems.
Assist with multiple areas of registration projects, including inventory management, badge printing, on-site preparation, reporting, and communication.
Crosstrain and assist on an as needed basis for all clients.
Develop client/meeting timeline with input from project lead.
Maintain and report on timeline and action items.
Set up, maintain, and distribute client meeting conference call agendas, minutes, and communications.
Research and contact potential suppliers to support event(s).
Research and gather estimates for budget planning and development.
Review contracts from suppliers and provide input to project lead.
Collect and maintain board/VIP communications and travel arrangements.
Manage special events hosted during meetings.
Manage and coordinate conference speakers.
Work with Exhibit/Sponsor Manager on logistics and communications.
Accurately enter and maintain data to ensure accuracy and consistency of information.
Follow-up with registrants regarding outstanding payments pre- and post-event.
Produce auditable results by processing credit card transactions and applying check payments accurately and efficiently.
Provide reconciliation reports and work with the Accounting Department to generate invoices.
Maintain compliance with Payment Card Industry (PCI) policies and procedures.
Other duties as assigned.