Sr. ERP Consultant (SAP SD module) - Korean Bilingual REQUIRED
About The Position
Provide strategic guidance to users in defining or designing processes to meet customer requirements; document existing customer business processes, identify inefficiencies, recommend system improvements, and provide backup support for SAP consultants as needed. Communicate with Samsung HQ for the implementation, management, and optimization of new and existing processes within the SAP Logistics module to support business requirements. Provide full support to users across all relevant Samsung Electronics sites in North America; identify and understand end-user technical SAP SD and EDI requirements, deliver necessary training and documentation, and maintain strong professional relationships to ensure ongoing support. Monitor and report on the status of system issues, proactively review and interpret performance against operating standards, and provide detailed results and reports. Support on-call troubleshooting and resolve critical system issues in a timely manner.
Requirements
- Minimum 8 years of experience as a functional or business consultant specializing in SAP applications
- Hands-on functional configuration and design experience in S/4HANA environment
- Experienced in processing a variety of EDI document types and familiar with EDI standards/architecture
- Project management experience involving conceptualization, organization, planning, test execution, user training, and documentation of training materials
- Demonstrated experience and understanding of the System Development Life Cycle (SDLC), application development dynamics, and IT practices/methods
- Bilingual (Fluent in both Korean and English - Essential for HQ communication)
Nice To Haves
- Bachelor’s degree (BA or BS) in Computer Science, Information Technology, or a related discipline
- Experience with standard project management tools and methodologies
- Strong ABAP debugging skills (highly preferred for system analysis)
- Participation in multiple phases of full-lifecycle SAP implementations
- Strong interpersonal and leadership skills exemplified in a team environment
- Willingness to challenge established practices and propose value-driven conclusions
- Ability to understand and prioritize customer needs to accomplish target objectives
- Excellent time management skills aligned with assigned job roles and project timelines
Responsibilities
- Provide strategic guidance to users in defining or designing processes to meet customer requirements
- Document existing customer business processes, identify inefficiencies, and recommend system improvements
- Provide backup support for SAP consultants
- Communicate with Samsung HQ for the implementation, management, and optimization of new and existing processes within the SAP Logistics module
- Provide full support to users across all relevant Samsung Electronics sites in North America
- Identify and understand end-user technical SAP SD and EDI requirements
- Deliver necessary training and documentation
- Maintain strong professional relationships to ensure ongoing support
- Monitor and report on the status of system issues
- Proactively review and interpret performance against operating standards
- Provide detailed results and reports
- Support on-call troubleshooting
- Resolve critical system issues in a timely manner
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What This Job Offers
Job Type
Full-time
Career Level
Senior
