This role involves providing strategic guidance to users in defining and designing processes to meet customer requirements, documenting existing business processes, identifying inefficiencies, and recommending system improvements within the SAP Logistics module. The consultant will communicate with Samsung HQ for the implementation, management, and optimization of processes, and provide full support to users across all relevant Samsung Electronics sites in North America. Key responsibilities include identifying and understanding end-user technical SAP SD and EDI requirements, delivering training and documentation, maintaining professional relationships, monitoring system issues, and providing on-call troubleshooting.
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Job Type
Full-time
Career Level
Senior
Education Level
Associate degree