Sr ERP Business Operations Specialist

Commonwealth of Pennsylvania • Dauphin County, PA

2d • Remote

About The Position

The Pennsylvania Treasury Department's Bureau of Information Technology is seeking a Senior ERP Business Operations Specialist to join their team. This role will support key business operations in the Human Capital Management system, ensuring major processes run smoothly and that system updates, improvements, and daily tasks align with business needs. The position offers the opportunity to make a meaningful impact by delivering reliable, secure, and user-friendly Human Capital Management services. The Pennsylvania Treasury Department is an independent agency that plays a critical role in state government operations.

Requirements

• Four years' experience in business process redesign, enterprise software configuration, and technical support in an ERP environment, preferably with PeopleSoft HCM and an associates degree in any information technology field; or Two years of information technology experience in business process redesign, enterprise software configuration, and technical support in an ERP environment, and a bachelor's degree in any information technology field; or An equivalent combination of experience and training.
• Experience using Microsoft Office tools.
• Hands-on experience with PeopleSoft HCM or similar enterprise HR/payroll systems.
• Led or participated in business process redesign projects in an ERP environment.
• Ability to perform essential job functions.

Nice To Haves

• Excellent verbal and written communication and analytical skills.
• Experience working closely with Human Resources business teams to support operational needs.
• Ability to work independently and manage complex projects with minimal supervision.

Responsibilities

• Serve as the subject-matter expert for the Human Capital Management ecosystem, partnering with business stakeholders to maintain stable operations, lead enhancements, ensure regulatory compliance, and drive continuous improvement aligned to business strategy.
• Review business processes, adjust PeopleSoft HCM settings, and support HR and payroll teams.
• Lead configuration, testing, and assistance for Core HR, Workforce Management, Payroll, Compensation, and Absence modules.
• Prepare functional specifications, build testing plans, and confirm that system changes work correctly.
• Resolve software issues and find ways to streamline HR and payroll operations.
• Translate business policies into system rules, ensure compliance, and explain system behavior in clear terms.

Benefits

• Telework opportunity (full-time, with securely configured high-speed internet and approved location within Pennsylvania).
• Option to report to the headquarters office in Dauphin if unable to telework.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree