At CooperVision, a business unit of CooperCompanies (Nasdaq: COO), we’re driven by a unified purpose of helping people experience life’s beautiful moments. We are connected through our shared values - dedicated, innovative, friendly, partners, and do the right thing. As a leading global manufacturer of contact lenses, we are committed to helping improve the way people see each day. Through our diverse lens portfolio, we tackle the toughest vision challenges – including astigmatism, presbyopia, and childhood myopia. We offer the most complete collection of spherical, toric, and multifocal products available, enabling us to fit 99% of all contact wearers. Learn more at www.coopervision.com. This role is not eligible for employer-sponsored work authorization now or in the future. Applicants must be authorized to work in the United States on a permanent and ongoing basis without the need for future sponsorship (i.e., H1B, STEM OPT extensions, TN, etc.). This position requires full-time onsite work (5 days per week) in Victor, NY and is not eligible for relocation assistance. Job Summary: Actively participates in the functional adoption and continuous improvement lifecycle of the EPM systems through work with stakeholders to interpret business needs and issues, effectively translating them to actionable requirements. Identifies process change opportunities and risks. Influences future application enhancements. Monitors service requests, incidents and projects and ensure that they are completed in a timely and high-quality manner. This individual will apply functional as well as technical competence, business process knowledge with proven analytical and problem-solving skills to maximize the benefit of IT investments and initiatives.
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Job Type
Full-time
Career Level
Senior
Education Level
Associate degree