Leads, architects, and participates in the development of enterprise-level direction and strategy applicable to the Server/Cloud infrastructure. Researches and evaluates current and emerging technologies and methodologies and makes recommendations for technology initiatives to meet HOPCo network needs. Performs Server/Cloud architect duties and participates in strategic planning to ensure effective technology solutions. Analyzes capacity and forecasts growth requirements. Monitors technology and industry trends and works closely with technology stakeholders to evaluate the uses of emerging technology to meet long-term business and operating strategies. Participates in the evaluation of new technologies to determine their functionality, consistent with HOPCo technology standards, interoperability, reliability, and availability, supportability, and expected return on investment. Recommends hardware, software, and communication media upgrades and enhancements to meet long-term needs and participates in lifecycle replacement planning processes. Serves as the ultimate administrator for a large, complex, multi-segment, wired and wireless network infrastructure, including Firewall, Switches, Access Points, and internet connections. Designs, develops, installs, integrates, and maintains the infrastructure incorporating multiple technologies, components, protocols, and vendor products and systems. Establishes network standards, including naming conventions and address protocols. Utilizes a variety of software and tools to monitor and analyze network traffic and capacity utilization to achieve optimal performance and availability. Analyzes data to identify and resolve reasons for communications bottlenecks. Provides lead architect and engineer direction and guidance and manages Server/Cloud upgrades and conversions. Develops and recommends Server/Cloud contingency and disaster recovery plans. Develops specifications for Server/Cloud hardware, software, and cabling upgrades and enhancements. Participates with IT Leadership to evaluate and recommend network and systems hardware and software. Develops and recommends cabling and connectivity standards, uses, and levels. Evaluates and recommends software, tools, and utilities to aid in monitoring and managing network performance and security. Develops and maintains network documentation and reference tools. Performs advanced troubleshooting on network hardware, software, and connectivity problems, performing third-tier problem resolution. Innovates and designs new internal solutions that allow for scaling. Troubleshoots third-level technical support and systems administration tasks as escalated by Help Desk and partner teams. Plans, designs, configures, implements, maintains, and supports server hardware and software, and server management tools. Focuses on strategic planning, disaster recovery, and redundancy. Provides detailed project management documentation for all major projects and strategic plans.
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Job Type
Full-time
Career Level
Senior
Education Level
High school or GED