Sr. Enterprise Account Manager

Amazon • San Francisco, CA

21h • $157,100 - $212,600 • Onsite

About The Position

Amazon is looking for an experienced professional to support Amazon's relationships with publishers as they add content selection for Amazon. This individual will be an important team member contributing to customer experience of Amazon by working with our publishing partners to increase the quantity and quality of titles available to customers.

Requirements

• 7+ years of tech sales experience to enterprise customers
• Bachelors degree or equivalent
• Creative systems thinking, visioning, and executing via collaboration with an extended team to address all foundational model needs across training, inference, and go-to-market workstreams.
• Work safely and cooperatively with other employees, supervisors, and staff
• Adhere to standards of excellence despite stressful conditions
• Communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service
• Follow all federal, state, and local laws and Company policies
• Adhere to company policies
• Exercise sound judgment
• Effectively manage stress and work safely and respectfully with others
• Exhibit trustworthiness and professionalism
• Safeguard business operations and the Company’s reputation

Nice To Haves

• Experience with AWS

Responsibilities

• Responsible for adding selection from new and existing publishing relationships.
• Manage relationships and negotiate contracts with publishing partners.
• Working with publishing partners, contribute to the timely delivery of digital assets to ensure "in stock" on the first possible time and date where we have the rights to sell the product.
• Build internal and external metric reports that drive new selection.
• Coordinate with accounts payable and vendor payments to ensure agreement terms are executed accurately.
• Work with internal and external partners to resolve merchandising and content receipt issues.
• Teaming with all aspects of the customer’s organization. This includes C-level executives, engineering, infrastructure, partner org, and sales.
• Selling at the most strategic (C-level) within the account and implementing a broad strategy for earning customer acceptance and service implementation.
• Works collaboratively with all appropriate AWS resources (Executives, Partner, Support, Solution Architect) to support customer interests, and will understand how to strongly advocate for the customer in harmony with what the AWS business needs.
• In addition to new service adoption and new line of business development, this role includes dotted line responsibility for partnership and technical collaboration.

Benefits

• sign-on payments
• restricted stock units (RSUs)
• sales incentives
• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Senior