Sr Enterprise Account Executive - Retail

ServiceNow

15h•Hybrid

About The Position

This role is responsible for producing new business sales revenue from a SaaS license model. This will be accomplished through account planning, territory planning, researching prospect customers, using business development strategies and completing field-based sales activities within a defined set of accounts (two of Canada's largest retail titans). The individual will develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales, oversee client relationship mapping to the account team, and orchestrate an account strategy while leading across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.). The role requires being a trusted advisor to customers by understanding their business and advising on how ServiceNow can help their IT roadmap, and identifying the right solution sales specialists and support resources to bring into a deal at the right time.

Requirements

Current location in Greater Toronto, ON, Canada
Min 10 years of full-cycle AE software sales from similar large enterprise software companies
7+ years of experience selling to Enterprise Retail
Experience managing major Canadian retailers LCL and CTC
Experience establishing trusted relationships with current and prospective clients and other teams
Experience producing new business, negotiate deals, and maintain healthy C-Level relationships
Experience achieving sales targets
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
The ability to understand the "bigger picture" and our plans around IT
Experience promoting a customer success focus in a "win as a team" environment

Responsibilities

Produce new business sales revenue from a SaaS license model.
Develop relationships with multiple C-suite personas across all product sales.
Oversee client relationship mapping to the account team.
Orchestrate an account strategy while leading across a broad virtual team.
Be a trusted advisor to customers by understanding their business and advising on how ServiceNow can help their IT roadmap.
Identify the right solution sales specialists and support resources to bring into a deal, at the right time.