Sr Enterprise Account Executive - Retail

ServiceNow • Toronto, ON

7h • Hybrid

About The Position

You will produce new business sales revenue from a SaaS license model. You will accomplish this through account planning, territory planning, researching prospect customers, using business development strategies and completing field-based sales activities within a defined set of accounts (two of Canada's largest retail titans).

Requirements

• Current location in Greater Toronto, ON, Canada
• Min 10 years of full-cycle AE software sales from similar large enterprise software companies
• 10 years of deep experience selling to Retail industry, Loblaws and Canadian Tire strongly preferred
• Experience establishing trusted relationships with current and prospective clients and other teams
• Experience producing new business, negotiate deals, and maintain healthy C-Level relationships
• Experience achieving sales targets
• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
• The ability to understand the "bigger picture" and our plans around IT
• Experience promoting a customer success focus in a "win as a team" environment
• Willingness to travel up to 50%

Responsibilities

• Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales
• Oversee client relationship mapping to the account team, orchestrating an account strategy while leading across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.)
• Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help help their IT roadmap
• Identify the right solution sales specialists and support resources to bring into a deal, at the right time

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed