Sr. Engineering Manager

Upbound - Job Posting • Seattle, WA

13h • Remote

About The Position

Upbound is redefining how modern infrastructure is built for the Agentic AI Era. We’re the creators and primary maintainers of Crossplane, and we’re building the Intelligent Control Plane—a new platform layer that makes infrastructure programmable, autonomous, and composable. Our mission is to power the AI-native enterprise with a foundational platform layer that helps teams provision, operate, and adapt infrastructure at scale—so platforms are ready for both humans and AI agents. We partner with leading cloud providers, ISVs, and open-source communities to help organizations move faster with greater confidence. Today, Upbound supports Fortune 500 companies and platform engineers across 100+ countries. Crossplane has surpassed 100M+ downloads and is used by 1,000+ teams worldwide. We’re a Series B company backed by GV (formerly Google Ventures), Altimeter Capital, and Intel Capital, and we’ve raised $69M to date. Learn more at upbound.io. Upbound is building the control plane for the modern enterprise. As the company behind Crossplane, the open-source CNCF project that extends Kubernetes into an AI-native cloud control plane, Upbound enables organizations to compose, manage, and operate infrastructure and services through declarative, programmable control planes. Upbound Cloud delivers hosted, multi-tenant control planes that power platform engineering teams at scale. The Management Plane is how customers experience all of it. It is the unified API surface, the interface they work in, the catalog they discover content through, and the systems that connect, license, and bill everything they run. As we scale into the next phase of growth, we are hiring a Senior Manager to lead this group.

Requirements

• 7+ years of engineering experience, including 3+ years managing engineers directly
• Experience building and operating multi-tenant SaaS products at scale
• Strong API design fundamentals, including versioning, backward compatibility, and designing for third-party consumers
• Hands-on experience with at least one commerce or platform middleware domain: billing, metering, licensing, entitlements, or identity and access management
• Track record of owning production reliability for customer-facing services, including incident response and on-call culture
• Has built or intentionally restructured a team, not only inherited one
• Technically credible with senior and principal engineers while operating at the roadmap level

Nice To Haves

• Familiarity with Kubernetes and the cloud-native ecosystem
• Frontend or full-stack depth, enough to lead Console work substantively
• Experience with marketplaces, developer catalogs, or package distribution systems
• Experience with usage-based or hybrid pricing models and the systems behind them
• Startup experience in high-growth infrastructure or developer-tools companies
• Familiarity with how AI agents consume infrastructure APIs

Responsibilities

• Own the long-term technical direction for Hub, Console, Marketplace, and middleware. Ensure they present a single coherent experience to customers whether their control planes run in Upbound Cloud or in their own environment.
• Define the architectural direction for the Hub API, multi-tenancy, and organization-level identity and access management.
• Drive the reliability and performance standards these surfaces are held to.
• Own the systems that turn product usage into revenue: metering, usage aggregation, billing, licensing, and entitlement enforcement.
• Ensure these systems are accurate, auditable, and resilient, and that they can support new packaging and pricing without a rewrite each time.
• Partner with Finance and Revenue on the operational side of billing correctness.
• Ensure the Hub API is a first-class interface for autonomous agents as well as human operators, with the declarative, programmatic access agentic workflows require.
• Evolve the Console toward a multi-modal experience that works alongside those workflows rather than around them.
• Lead senior ICs and tech leads directly.
• Grow the team deliberately against the roadmap, raise the hiring bar, and develop engineers into senior and lead roles.
• Establish operational rigor: roadmap planning, delivery predictability, on-call ownership, and production excellence across the Management Plane surfaces.
• Partner closely with Product, Design, GTM, Finance, and Customer Success.
• Translate enterprise requirements around security, multi-tenancy, packaging, and entitlements into platform capabilities.
• Represent the Management Plane in conversations about pricing changes, packaging, and customer-facing reliability.

Benefits

• At Upbound, you’ll help shape the systems and strategies that drive predictable, scalable growth in a product-led company embracing usage-based models. If you're excited to build from the ground up, work with cutting-edge cloud technologies, and directly impact how revenue is generated and scaled—this is your seat at the table.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed