Sr. Engineer, System Quality (Link Quality part)

LG Energy Solution Michigan, Inc.•Phoenix, AZ

6d•Onsite

About The Position

LG Energy Solution Michigan Inc. (LGESMI) is a global leader in advanced battery technology and energy storage solutions. Our Arizona facility supports the manufacturing and deployment of ESS Link systems for grid-scale energy storage projects across North America. Join our System QA organization and play a key role in ensuring manufacturing quality, customer satisfaction, and successful field deployment of industry-leading energy storage systems.

Requirements

Bachelor’s Degree required
7+ years of experience in Engineering, Manufacturing Quality, or related technical quality roles
Experience supporting manufacturing operations in a production environment
Experience leading quality improvement projects and complex problem-solving activities
Experience with NCR management, corrective actions, and quality risk assessment
Experience using SPC, 8D, QRQC, 5 Why, and other structured problem-solving methodologies
Experience with ISO9001, Quality Management Systems, and audit activities
Ability to influence cross-functional teams without direct authority
Strong quality risk assessment and decision-making capability
Customer-focused quality mindset
Ability to balance production demands with quality requirements
Advanced problem-solving and root cause analysis capability
Strong data analysis and statistical evaluation skills
Ability to interpret manufacturing, field, and quality performance data
Experience using Minitab, Excel, and other quality analysis tools
Ability to manage multiple quality initiatives simultaneously
Strong organizational and project management skills
Experience driving continuous improvement activities
Strong verbal, written, and presentation skills
Ability to communicate effectively with operators, inspectors, technicians, engineers, management, and customers
Ability to prepare executive-level summaries and technical reports
Strong collaboration skills across multiple functions and organizations

Nice To Haves

Degree in Industrial Engineering, Mechanical Engineering, Electrical Engineering, Electronics Engineering, Computer Engineering, Computer Science, or a related technical field preferred
Master’s Degree preferred
Lean Six Sigma Green Belt or Black Belt certification preferred
Experience in ESS, battery systems, electrical assembly, automotive, industrial equipment, or related industries preferred
Startup manufacturing experience preferred

Responsibilities

Lead manufacturing quality activities for ESS Link production lines
Drive quality performance improvements through data analysis and risk-based decision making
Monitor key quality performance indicators (KPIs) and lead continuous improvement initiatives
Ensure quality readiness for new products, production ramp-ups, and process changes
Provide technical leadership for manufacturing quality concerns
Lead quality stabilization and quality maturity improvement activities
Evaluate quality risks that may impact customers, field operations, or product reliability
Support shipment hold and release decisions
Lead investigations related to customer complaints, field quality concerns, and SAT findings
Assess customer impact and establish containment actions when required
Drive quality improvement initiatives focused on customer satisfaction
Lead root cause investigations for significant and recurring quality issues
Facilitate cross-functional problem-solving activities across multiple organizations
Utilize structured problem-solving methodologies such as 8D, QRQC, 5 Why, and Fishbone Analysis
Drive implementation and verification of corrective and preventive actions
Identify and eliminate systemic causes of quality issues
Support escalation management and executive-level reporting as needed
Evaluate quality impacts of changes to materials, processes, equipment, and inspection methods
Support 4M Change Management activities and approval processes
Participate in quality readiness reviews and validation activities
Support quality verification for new products and manufacturing processes
Lead quality stabilization activities during initial production phases
Manage NCR activities and non-conforming product processes
Support implementation and continuous improvement of the Quality Management System (QMS)
Ensure compliance with ISO9001 requirements and customer-specific quality requirements
Support internal and external audits, including corrective action follow-up
Develop, maintain, and improve quality standards, procedures, and work instructions
Analyze quality trends, field performance data, SAT feedback, and manufacturing quality metrics
Utilize SPC and statistical tools to improve process performance and product quality
Identify leading indicators and quality risks before customer impact occurs
Lead quality improvement projects focused on reliability, performance, and customer satisfaction
Support Cost of Poor Quality (COPQ) reduction initiatives
Collaborate with Production, Manufacturing Engineering, Process Engineering, Supply Chain, SAT, Quality Operations, and Project Management teams
Provide technical quality guidance to inspectors, technicians, engineers, and supervisors
Communicate quality risks, concerns, and improvement activities throughout the organization
Serve as a key liaison between manufacturing operations and field quality activities