Sr Engineer, SalesForce Technical Lead

Cardinal Health

2d•$123,400 - $176,300

About The Position

The Technical Lead (Salesforce) is a senior individual contributor responsible for technical execution quality and engineering enablement for Sonexus Salesforce solutions, with primary focus on ConnectSource and Marketing Cloud. This role provides deep technical leadership, Salesforce architecture awareness, and bridges engineering teams with business and delivery stakeholders by translating business intent into sound Salesforce designs and implementation decisions. The Technical Lead owns technical standards, code/configuration quality, design integrity, and technical risk mitigation, partnering closely with Solution Owners, Product, and cross‑functional teams to ensure Salesforce solutions are built and operated reliably through disciplined SDLC practices. The Technical Lead is in place to ensure how we build is consistent, secure, scalable, and reliable—reducing technical ambiguity, improving engineering execution, and minimizing rework and production risk through disciplined technical leadership and enablement. Within Sonexus, Software Engineering plays a critical role in enabling Patient Access and Support Services through reliable technology platforms that support patient journeys, program operations, and client engagements.

Requirements

Bachelor’s degree in Computer Science or related field, or equivalent experience preferred
8+ years of hands‑on application development experience (custom and/or enterprise platforms) preferred
Strong Salesforce technical experience (configuration + integration + SDLC delivery)
Demonstrated ability to lead complex technical initiatives and resolve production issues effectively
Experience with Salesforce Marketing Cloud and enterprise CRM integrations preferred
Experience with build/run operational practices, security controls, and regulated environments preferred
Experience producing reusable Salesforce patterns, standards, and technical roadmaps preferred
Applies advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects
Participates in the development of policies and procedures to achieve specific goals
Recommends new practices, processes, metrics, or models
Works on or may lead complex projects of large scope
Projects may have significant and long-term impact
Provides solutions which may set precedent
Independently determines method for completion of new projects
Receives guidance on overall project objectives
Acts as a mentor to less experienced colleagues

Responsibilities

Own technical execution quality for Salesforce solution areas, including implementation approach and delivery of technical/config components to agreed standards
Lead design and code/configuration reviews (e.g., Apex, integrations, Flows, security model, data model) to ensure standards and best practices are met
Identify Salesforce platform risks early and propose options, tradeoffs, and mitigation plans in partnership with delivery leadership
Provide Salesforce architecture awareness (data model, permissioning, integration patterns, environment strategy) to ensure components fit end‑to‑end
Define and reinforce Salesforce standards/patterns to promote consistency and reuse
Create supporting technical documentation (design decisions, integration contracts, deployment notes) to guide critical decisions and continuity
Ensure Salesforce work is planned and executed with SDLC rigor (requirements → design → build/config → test → release), including change control and operational readiness expectations
Define tasks, milestones, and technical deliverables; independently determine technical methods (configuration vs custom code vs integration approach)
Partner with run/support teams to improve Salesforce stability through monitoring/telemetry, defect trend analysis, and root‑cause analysis
Drive technical debt remediation (org health, automation cleanup, integration hardening) to reduce incidents and rework
Provide technical guidance to managed service/external partners as applicable
Translate technical concepts into clear language for non‑technical stakeholders
Partner with Solution Owners and Product on selecting appropriate Salesforce components aligned to standards while meeting requirements
Partner with shared service teams (Risk/Security) to ensure controls are implemented properly
Serve as escalation point for complex Salesforce technical issues, leading resolution paths that minimize business impact
Mentor engineers/admins and raise Salesforce technical maturity through standards and review practices
Coach less experienced colleagues and lead complex technical initiatives with significant scope and long‑term impact