Sr. Engineer, Platform

Royal Caribbean Cruises Ltd•Miami, FL

12d•Onsite

About The Position

Royal Caribbean Group’s IT Department seeks a highly talented and motivated Senior Platform Engineer to join our fast-pace and innovative Windows Server Technology team. The core function of the Platform Engineering, Sr role is to provide an infrastructure for supporting many of the business's compute needs along with ancillary tooling and services. Our customers consist of various business and product teams as well as many RCG partners around the globe. The core function of the Platform Engineering team is to provide core infrastructure for a wide array of compute needs along with any supporting tools and services. Sr. Platform Engineers are provided a unique opportunity to work across a broad set of systems and are encouraged to take on cross-functional challenges and projects. This flexibility allows the team to make impact in the areas they are most passionate about while still being able to experience a broad set of disciplines providing value to RCG.

Requirements

Expert level knowledge of Hyper-V and VMWare virtualization technology (8+ years of experience).
3+ years of experience in hybrid cloud computing environments (Azure/AWS).
5+ years of experience managing a Windows Server environment.
3+ years working with Cisco UCS server platform.
3+ years managing hyperconverged server infrastructure.
Experience with automation tools simplifying deployments of Windows and VMware resources to on-prem and cloud.
Strong scripting skills in PowerShell.
5+ years of Group Policy and Desired State Configuration authoring experience.
3+ years hands-on experience with Infrastructure-as-Code and configuration management systems including Terraform, PowerShell Desired State Configuration (DSC), Puppet, Ansible, etc.
Excellent analytical and problem-solving skills.
Bachelors’ degree or equivalent preferred.
Strong communication, interpersonal and customer-service skills.
Must possess and have proven troubleshooting skills and independently manage projects and issues.
Candidate should be detail oriented, organized, and the ability to multi-task.
Ability to demonstrate supportive relationships with peers, clients, partners, and IT leadership.
Must have the ability to remain professional and navigate high pressure situations.
Ability to retain and protect confidential material.

Nice To Haves

Designing, building, and managing Ai models and infrastructure.
Relevant VMware, Windows Server, and cybersecurity certifications are a plus. (Administering Windows Server AZ-802 preferred)
Ensuring compliance with cybersecurity standards in server technology and Active Directory such as CIS, NIST, etc.
Managing enterprise Hyper-V or other hypervisors in a stretch cluster.
Azure Arc hybrid and multi-cloud management.
Linux distribution systems.
Programming in Python, PowerCLI, Go, Ruby, PowerShell, BASH.
Understanding of multi-tiered web service architecture and SaaS model.
Maintaining systems in a load-balanced environment.
Enterprise system monitoring tools such as AppDynamics, Splunk, etc.
Managing server systems in travel/leisure industry.

Responsibilities

Maintain RCG’s internal, globally distributed virtual compute environment with a focus on the performance, availability, cybersecurity compliance, and business growth needs of the company.
Design and maintain our monitoring, reporting and capacity planning functions using RCG’s internal monitoring and data systems.
Design and maintain a virtualization DR strategy that integrates with RCG’s production strategies and targets.
Work with hardware vendors in conjunction with RCG’s own infrastructure and capacity teams to deliver a set of compute and storage strategies that align with RCG’s cybersecurity standards and lifecycle management.
Build effective partnerships with business and product teams along with relevant service owners to provide a first-class compute infrastructure.
Plan and lead the implementation of complex application and core server system designs.
Develop and champion efforts to improve processes through automation.
Defines interdependency with other disciplines and is involved in the testing and certification processes.
Lead, direct, and provide technical guidance to team of systems engineers.
Recommend process, organizational, and system changes to support key team objectives.
Support, operate, and maintain computer systems and software applications.
Interpret, refine, and apply methods and procedures in accordance with Software Development Life Cycle (SDLC), Information Technology industry standards and best practices as defined by Royal Caribbean Group.
Remain current with industry trends to conceive, prototype and recommend technical approaches for IT systems and solutions that meet business requirements.
Able to travel as necessary to perform required job duties.
Perform other duties as required. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management.