Sr eCOA Designer

IQVIA•Durham, NC

1d•Remote

About The Position

As a Senior Designer in our eCOA Solutions team, you will lead the design and delivery of electronic Clinical Outcome Assessment (eCOA) systems for global clinical trials. You’ll be joining a team known for its deep expertise, strong collaboration, and commitment to excellence. Working closely with sponsors, project managers, and internal teams, you’ll transform study protocols into digital solutions that support data integrity, patient safety, and scientific rigor. This fully remote role is open to candidates across the U.S., with preference for those who can support East Coast time zones.

Requirements

Bachelor’s degree in Computer Science, Life Sciences, or related field.
3–5 years of experience in eCOA systems analysis and solution design.
Proven ability to interpret clinical protocols and translate them into technical requirements.
Strong communication skills and experience in client-facing roles.
Ability to work independently and collaboratively in a remote environment.

Nice To Haves

Background in data management or experience with EDC/ePRO systems.
Familiarity with clinical trial workflows and regulatory requirements.
Exposure to configurable eCOA platforms and design tools.
Experience working with global teams and sponsors.

Responsibilities

Formulate and define systems scope and objectives based on user needs and a strong understanding of business systems and requirements.
Devise or modify procedures to solve complex problems, considering system capabilities, operating time, and desired outcomes.
Analyze eCOA business and user needs, document requirements, and translate them into system specifications.
Lead end-to-end eCOA solution design, from protocol review to system release.
Guide and advise less-experienced Business Systems Analysts.
Work at the highest technical level across most phases of systems analysis, balancing technology application with business impact.
Facilitate client design meetings, demos, and user acceptance testing (UAT).
Collaborate with internal teams including testers, software engineers, and data managers.
Ensure high-quality documentation and adherence to regulatory and technical standards.
Maintain strong client relationships and ensure a seamless experience throughout the project lifecycle.