Sr. EB Account Executive/ Service Manager

Gallagher • Torrance, CA

4d • Remote

About The Position

At Gallagher, the parent company of Keenan, we’re looking for a Senior Employee Benefits Account Executive/Service Manager to join our team. In this role, you’ll manage and retain client accounts, build strong relationships, and deliver tailored insurance solutions. You’ll also lead service personnel, ensuring clients receive exceptional support. This is your chance to make a real impact while working in a collaborative and professional environment.
Remote role for Southern California Candidates - LA, Torrance, Orange County areas
20 - 30% Annual Local Travel to Client Sites Required

Requirements

• A bachelor’s degree or equivalent experience in the insurance industry.
• A Valid Life & Health license.
• At least five years of experience in employee benefits.
• Strong relationship-building, negotiation, and presentation skills.
• A detail-oriented mindset and the ability to manage multiple priorities.
• Proficiency in Microsoft Office, Salesforce, and other business tools.
• A proactive attitude and a commitment to delivering outstanding service.

Responsibilities

• Build and maintain strong client relationships through regular communication and visits.
• Analyze client needs and suggest new services or products to enhance their insurance programs.
• Stay updated on regulatory changes and advise clients accordingly.
• Negotiate carrier renewals and deliver compelling presentations.
• Collaborate with internal teams to ensure seamless service delivery.
• Lead and mentor service personnel, fostering a culture of excellence.

Benefits

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave
• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level