Sr Documentation and Project Management Specialist
Advarra•United States of America,
•$81,903 - $150,156•Remote
About The Position
The Senior Documentation and Project Management Specialist functions as a departmental source for operational issues, identifies opportunities for and implements changes to facilitate process improvement, and participates in development/revision of instructional documents. In addition, the Senior Documentation and Project Management Specialist completes projects as defined by management and coordinates with department managers on daily workload reassignments, as needed.
Requirements
- Bachelor’s degree or five (5) years of equivalent experience in clinical research or healthcare setting preferred
- Certified IRB Professional (CIP) or attainment of CIP within one (1) year of eligibility
- Five (5)+ years of demonstrated proficiency in related role.
- Experience fulfilling responsibilities with team-wide visibility and impact, such as routinely providing training and guidance to team or other groups
- Demonstrated ability to perform as an expert in operational processes and provide appropriate insight to junior staff
Nice To Haves
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
- Proficiency in SharePoint
- Experience with document version control and tracking
- Ability to adapt to changing technologies and document management systems
Responsibilities
- Works with Sr Director, Training, QC & Client Experience to identify strategies and methods to achieve organizational goals
- Communicate with Management team to identify and implement strategies to improve quality, efficiency, and service standards and/or operational procedures
- Lead and manage routine and non-routine projects
- Develops, updates and maintains department instructional documents
- Maintains and manages IRB Operations Document Inventory
- Serves as SME for IRB Operations teams (e.g. Client Services) for operational issues
- Available as SME for internal and external inquiries
- Assists Client Experience, Client Success and QA with all client questions related to Client Services processes
- Coordinates with other SMEs, Team Leads and Managers to ensure consistency in responses and approach
- Demonstrates an advanced understanding of various types of protocol and site submissions
- Review/analyze complete submissions for quality, customer satisfaction, and to ensure process followed
- Maintains a high level of quality and attention to detail
- Completes work within expected turnaround times
- Attends conferences and workshops
- Leads presentations in various meetings, as needed
- Completes assigned training in a timely manner
Benefits
- health coverage
- paid holidays
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What This Job Offers
Job Type
Full-time
Career Level
Senior
