Sr. Document Production Associate

RR DonnelleyNew York, NY
$37Onsite

About The Position

The Sr. Document Production professional is responsible for delivering high-quality document production and governance support services within Corporate Secretariat Services. This position serves as a senior-level individual contributor and trusted client-facing resource, providing advanced document formatting, proofreading, quality assurance, version control, and executive support for governance-related materials. The role requires exceptional attention to detail, advanced Microsoft Office capabilities, and the ability to manage multiple priorities in a fast-paced, deadline-driven financial services environment. The individual will partner closely with client stakeholders and internal service teams to ensure consistent, accurate, and timely delivery of critical business materials.

Requirements

  • Bachelor's degree or equivalent combination of education and experience.
  • Minimum 5 years of experience in document production, word processing, governance support, legal support, executive support, or related professional services environment.
  • Advanced proficiency in Microsoft Office Suite, including Word, PowerPoint, Excel, and Outlook.
  • Experience with Adobe Acrobat for PDF creation, editing, document assembly, bookmarking, redaction, and document management.
  • Strong proofreading, editing, grammar, formatting, and document quality control skills.
  • Experience supporting senior executives, governance functions, or client-facing business operations.
  • Outstanding written and verbal communication skills.
  • Ability to manage multiple priorities and deadlines in a fast-paced environment.
  • Strong analytical, organizational, and problem-solving abilities.
  • Demonstrated ability to handle confidential and sensitive information.

Nice To Haves

  • Experience supporting banking, financial services, legal, or professional services organizations.
  • Experience working with board, committee, or governance materials.
  • Familiarity with document management systems, workflow applications, and collaboration platforms.
  • Continuous improvement or process optimization experience.

Responsibilities

  • Produce, revise, edit, format, and quality-check complex documents, presentations, reports, board materials, and executive communications.
  • Ensure all deliverables meet established quality standards, formatting requirements, and brand guidelines.
  • Perform advanced proofreading, document comparison, version control, and quality assurance activities.
  • Manage confidential and highly sensitive materials with discretion and accuracy.
  • Support governance and board-related workflows, including preparation, compilation, organization, and distribution of meeting materials.
  • Assist with agenda packages, committee materials, approval documentation, and supporting records.
  • Ensure governance documentation is accurate, complete, and distributed within required timelines.
  • Maintain organized electronic and physical filing systems in accordance with established procedures.
  • Serve as a trusted point of contact for document production requests and service-related inquiries.
  • Build effective working relationships with client stakeholders and business partners.
  • Respond to urgent requests and changing priorities while maintaining service excellence.
  • Communicate proactively regarding project status, deadlines, and potential risks.
  • Identify opportunities to improve workflows, efficiency, quality controls, and service delivery.
  • Recommend and support implementation of standardized templates, procedures, and best practices.
  • Assist with operational reporting, production tracking, and service metrics.
  • Support adoption and utilization of document technologies and productivity tools.
  • Share knowledge and best practices with team members.
  • Support cross-training initiatives and operational continuity efforts.
  • Act as a senior resource for complex production requests and problem resolution.

Benefits

  • medical, dental, and vision coverage
  • paid time off
  • disability insurance
  • 401(k) with company match
  • life insurance and other voluntary supplemental insurance coverages
  • parental leave
  • adoption assistance
  • tuition assistance
  • employer/partner discounts
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