SR Division Manager - Transfer

Hulcher Services IncKansas City, MO
$100,000 - $125,000Onsite

About The Position

This senior position ensures that the company and customer needs and requirements are met by managing human resources, equipment, and allocated financial support for a designated geographical area. The Senior Manager - Transfer is responsible for managing the Transfer/Load Adjust service line across multiple regional locations. Knowledge of equipment usage and proper operation is required. This is a hands-on position requiring demanding physical work outdoors and managing, as well as personally conducting, the following: · Customer contact/customer service · Assist in developing and initiating operating plans and policies subject to the approval of the Regional VP · Assure the continuing growth of the profitable operation of the divisions within the assigned region · Scheduling daily work assignments and job activities · Train as well as conduct Safe Forklift operations · Transfers and adjustments of commodities within rail yards or on right of way · Knowledge of AAR Rules and trans-loading processes and procedures · Transfer from railcar to railcar or railcar to semi-trailer, including but not limited to: • Grain & Feed • Food Products or Case Goods • Fertilizers & Chemicals • Plastics & Resins • Lumber & Building Products • Coal & Aggregates • Steel

Requirements

  • 5+ years of direct management experience in transfer, Load adjust, derailment, or environmental services operations
  • Strong ability to effectively communicate technical information to all types of people, both verbally and in writing; multitask and coordinate confusing and often conflicting priorities; strong communication, decision-making, analytical, problem-solving, and interpersonal skills
  • Knowledge of railcar, transfer, and Load Adjust operations
  • Knowledge of railcar loading and tie-down operations
  • Knowledge of heavy equipment operation and maintenance
  • Knowledge of DOT drivers' logs and compliance
  • High School graduate or equivalent
  • Current training and certification: ROW credentials, 40-hour HAZMAT, Tank Car, and extensive knowledge of state permit procedures.
  • Valid driver's license.

Nice To Haves

  • AS or BS

Responsibilities

  • Determines goals/objectives of the area and individuals assigned to provide customer service needs
  • Develops plans for efficient use of materials, machines, and employees and determines staff requirements for the area
  • Prepares, implements, and monitors proper allocation and scheduling of personnel to respond to customer needs.
  • Develops, implements, and monitors safety measures to prevent accidents/injuries and trains managers on all aspects of equipment and site supervision
  • Ensures timely preventive maintenance and repair of equipment in the assigned area
  • Reviews costs and modifies operations to maintain and enhance the profitable operation of divisions
  • Evaluates quality of service and effectiveness of managers and divisions
  • Plans, monitors, and accepts accountability for job quality
  • May be required to respond to major derailments or environmental remediation/services emergencies or non-emergency jobs to resolve customer concerns, analyze needs and/or sales opportunities, and assist with operations
  • Reviews transfer operations of competing organizations and assists in job bid processing when required
  • Conducts operation analysis of assigned area to plan response to market/customer needs
  • Plans and assists in sales program to develop markets; assists in development of market strategy
  • Meets with customers to support marketing or operational transfer endeavors
  • Hires, trains, and supervises; regularly evaluates performance, and counsels transfer staff. Ensures proper orientation of staff into the organization
  • Ensures training program is implemented for managers, operators, and laborers within the area of responsibility
  • Ensures the administrative requirements of divisions are completed promptly
  • Performs other incidental and related duties as required.
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