Sr Distributions Specialist

Columbia Bank•Denver, CO

1d•Onsite

About The Position

The Sr Distributions Specialist has a primary responsibility to analyze and process client initiated outgoing distributions, transfers, and rollover requests. Communicates effectively with clients, authorized third parties, and other entities to resolve discrepancies or follow-up on requests. Adhere strictly to trust regulations and security standards including our customer identification program, the Gramm-Leach-Bliley Act, Bank Secrecy Act, Internal Revenue Code, and all other applicable banking and trust regulation set forth by the IRS and various other regulatory agencies. Handles moderately complex work. Process outgoing cash transactions in the trust accounting system (ACH, checks, and wires). Ensure all transactions are processed accurately and according to client instructions. Ensure all documentation related to the cash transaction is appropriately archived and noted in Salesforce. Process outgoing ACAT transactions. Ensure all vendor rejects are addressed, communicated, and resolved in a timely manner. Follow-up with contra-firms as needed. Ensure all documentation related to the ACAT transaction is appropriately archived and noted in Salesforce. Proactively communicate with clients via phone to advise them of the status of their request. Quickly remediate any issues or concerns arising from the client contact. Ensure all procedures related to client contact are adhered to. Process moderately complex distribution activities (roth conversions, alternative asset re-registrations, plan distributions). Ensure all documentation related to the transaction is appropriately archived and noted in Salesforce. Lead institutional client conversions and de-conversions. Create action plans and ensure timely execution of related processing activities. Communicate with Sales / Service teams on status of the plans. Other duties as assigned.

Requirements

High School Diploma or equivalent certificate required.
Demonstrated data entry skills required.
Minimum 3 years Financial Services experience required.
Previous Financial Services experience in a transaction processing environment required.
Must be highly organized with the ability to handle multiple tasks at one time.
Excellent organizational, time management, problem prevention and problem-solving skills.
Excellent communication skills.
Ability to thrive in a team-oriented environment.
Must be flexible and willing to work in a fast-paced dynamic environment.

Responsibilities

Analyze and process client-initiated outgoing distributions, transfers, and rollover requests.
Communicate effectively with clients, authorized third parties, and other entities to resolve discrepancies or follow-up on requests.
Adhere strictly to trust regulations and security standards including customer identification program, Gramm-Leach-Bliley Act, Bank Secrecy Act, Internal Revenue Code, and all other applicable banking and trust regulations.
Process outgoing cash transactions in the trust accounting system (ACH, checks, and wires).
Ensure all transactions are processed accurately and according to client instructions.
Ensure all documentation related to cash transactions is appropriately archived and noted in Salesforce.
Process outgoing ACAT transactions.
Address, communicate, and resolve all vendor rejects in a timely manner.
Follow-up with contra-firms as needed.
Proactively communicate with clients via phone to advise them of the status of their request.
Remediate any issues or concerns arising from client contact.
Ensure all procedures related to client contact are adhered to.
Process moderately complex distribution activities (roth conversions, alternative asset re-registrations, plan distributions).
Lead institutional client conversions and de-conversions.
Create action plans and ensure timely execution of related processing activities.
Communicate with Sales / Service teams on status of the plans.
Perform other duties as assigned.