Sr. Distribution Ops Lead - North America

Bose Corporation • Atlanta, GA

2d • Onsite

About The Position

Lead day-to-day North America distribution operations execution across DCs and 3PLs, ensuring reliable service, cost discipline, and operational stability for retail, DTC, and professional channels. We are seeking a senior operations lead with deep forward logistics and distribution experience to oversee end-to-end North America distribution operations. This role is responsible for managing and directing our third-party logistics (3PL) partners to ensure consistent, on-time, and cost-effective fulfillment across all channels. The ideal candidate brings strong operational rigor, a hands-on operator mindset, and a proven ability to hold external partners accountable while scaling reliable distribution performance across a complex North American network.

Requirements

• 5-7 years in distribution / fulfillment operations or relevant experience
• Experience running DCs or large 3PL operations
• Omnichannel exposure (retail + DTC)
• Strong operational and financial discipline
• Proven ability to execute change, not just manage status quo

Nice To Haves

• Automotive Operations experience a plus

Responsibilities

• Own daily DC operations performance: receiving, storage, pick/pack/ship
• Deliver OTIF, order cycle time, throughput, and accuracy
• Manage 3PL partners to SLAs, KPIs, and cost commitments
• Ensure operational readiness for peaks, launches, and promotions
• Manage warehousing & DC ops costs against plan
• Drive labor productivity, utilization, and cost per unit
• Eliminate waste: re-handling, poor slotting, split shipments
• Partner with Transportation on outbound execution discipline
• Monitor capacity vs demand and escalate risks early
• Support network changes: volume shifts, new SKUs, DC adds/exits
• Execute automation, layout, and process improvements
• Maintain operational continuity during disruptions
• Execute channel-appropriate service levels
• Support premium customer experience without uncontrolled cost
• Work with Commercial, CX, and Finance on service trade-offs
• Ensure accessory and small-parcel fulfillment doesn’t erode margin quietly
• Ensure safety, battery handling, and environmental compliance in DCs
• Maintain audit-ready operations (SOX, EPC, customs interface)
• Enforce SOPs and corrective actions

Benefits

• bonus programs
• comprehensive health and welfare benefits
• a 401(k) plan
• exclusive perks designed to support your wellbeing
• a generous employee discount

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed