Sr. Dispatcher

Joseph J. Albanese•Santa Clara, CA

2d•Onsite

About The Position

Joseph J. Albanese, Inc. is seeking a Sr. Dispatcher to support field operations by coordinating the daily dispatch of labor, equipment, trucks, and materials across multiple construction projects. This position serves as a central communication hub between superintendents, foremen, drivers, vendors, and internal teams to help ensure projects stay on schedule, resources are used efficiently, and operational issues are resolved efficiently. Voted “Best Places to Work” for the past 8 years in a row, JJA is a dynamic, fun environment with significant career opportunities to further grow and develop professionally.

Requirements

High school diploma or equivalent required
5+ years of dispatching, logistics coordination, or equipment scheduling experience, preferably in construction, concrete, civil, or related heavy industry.
Strong knowledge of construction equipment, trucking coordination, material deliveries, and jobsite operations.
Ability to manage multiple priorities in a fast-paced environment while maintaining accuracy and professionalism.
Excellent verbal and written communication skills with the ability to work effectively across field and office teams.
Strong problem-solving, decision-making, and organizational skills.
Computer proficiency with Microsoft Office (Word, Excel, Outlook) required.
Experience with dispatch, fleet, or construction operations software and working knowledge of Microsoft Office, including Outlook, Excel, and Word.
Commitment to workplace safety, accountability, and dependable follow-through.

Nice To Haves

Additional coursework in logistics, construction operations, or business is a plus.
Experience with HCSS, Vista, or other construction software is a plus.
Bilingual in English/Spanish is a plus.

Responsibilities

Coordinate and dispatch trucks, drivers, operators, equipment, tools, and materials to active job sites based on daily operational needs.
Partner with project managers, superintendents, foremen, and yard personnel to prioritize requests and support changing field conditions.
Monitor resource availability, equipment utilization, and schedule changes to improve productivity and reduce downtime.
Communicate real-time updates regarding deliveries, route changes, delays, breakdowns, and urgent job-site needs.
Arrange outside trucking, rentals, or vendor support when internal resources are unavailable or insufficient.
Maintain accurate dispatch logs, usage records, transfer documentation, and related operational reports.
Help verify time records, truck tags, load information, and supporting dispatch documentation for accuracy and billing alignment.
Collaborate closely with the Senior Dispatch Administrator to ensure all purchase orders and invoices have been followed up on.
Coordinate with the shop manager to maintain our equipment and trucking fleet, ensuring our assets are brought in for service when needed.
Troubleshoot operational issues quickly and escalate critical concerns to the appropriate leaders.
Train, mentor, and provide day-to-day guidance to dispatch staff or coordinators as assigned.