Sr Dispatcher

Odyssey•Anchorage, AK

3d•$27 - $30•Onsite

About The Position

We are seeking a detail-oriented Sr. Dispatcher to coordinate local and regional pickup and delivery operations while supporting trucking, warehouse, and intermodal activities. This role is responsible for dispatching freight, monitoring driver compliance, communicating shipment status, and ensuring documentation and system updates are completed accurately and on time. The ideal candidate will be customer-focused, organized, and able to work closely with drivers, independent contractors, internal teams, terminals, and customers to keep freight moving efficiently.

Requirements

High school diploma or equivalent.
Minimum of two years of dispatching experience in a truck or intermodal environment.
Ability to work independently, take ownership of daily dispatch activity, support drivers and independent contractors, and coordinate effectively across multiple departments.
Proficiency with Word, Excel, Outlook, company shipment databases, and dispatch systems.
Working knowledge of Customs and Border Protection, FMCSA, and State of Alaska dispatch/carrier compliance requirements.
Strong customer service, attention to detail, data entry accuracy, organization, time management, communication, teamwork, problem-solving, professionalism, and personal accountability.

Nice To Haves

Experience with chassis provider websites, terminal websites, ocean carrier websites, eModal, and/or UIIA is preferred.
Trucking, intermodal, marine terminal, rail terminal, warehouse, drayage, or logistics experience preferred.

Responsibilities

Coordinate pickup and delivery of cargo to and from customers, marine terminals, rail terminals, warehouses, and other facilities.
Monitor container availability, appointments, shipment status, and daily dispatch activity to support timely freight movement.
Monitor driver Hours of Service and support compliance with FMCSA, State of Alaska, C-TPAT, and other applicable requirements.
Prepare, maintain, and update dispatch reports, shipment records, permits, documentation, and internal system information accurately.
Communicate timely updates to customers, drivers, independent contractors, internal departments, and terminal or warehouse partners.
Work with Warehouse, Surface Transportation, Customs Brokerage, and International Transportation teams to prioritize dispatch planning and resolve service challenges.