Sr Director, US Operational Resilience and FUSION

Canadian Imperial Bank of Commerce•Chicago, IL

3d•Hybrid

About The Position

Reporting into the US Region VP, US CSO this role is responsible for ensuring that critical business functions within the US Region can continue to operate under conditions of significant business interruption and be restored in an effective and efficient manner. There are 4 primary areas of responsibilities under this role. Operational Resiliency focuses on the proactive nature of operational resiliency including testing resilience. Business Incident/Crisis Management focuses on the handling and communication of active incidents. Business Continuity focuses on the reactive nature of Operational Resiliency and helps to execute resiliency plans to restore impacted services covering aprox 60 business units and over 185 business functions. The final area of responsibility is governance and controls for the function.

Requirements

Analytical Thinking
Control Frameworks
Decision Making
Group Problem Solving
Operation Risk Management
Risk Analytics
Risk Assessments
Risk Governance

Responsibilities

Develop and maintain the operational resilience strategy and framework aligned with regulatory requirements and organizational objectives.
Oversee identification, assessment, and management of operational risks, including critical business services and processes.
Lead scenario analysis and stress testing to evaluate resilience capabilities.
Establish and maintain processes for timely detection and monitoring of incidents across the organization.
Establish and maintain robust incident management, crisis response, and business continuity plans.
Coordinate response to major incidents and ensure timely recovery of critical operations.
Communicate incident status, impact, and actions to affected stakeholders, including senior leadership, impacted business units, and external partners.
Oversee root cause analysis to determine underlying factors of incidents.
Lead post-incident reviews to capture lessons learned and recommend improvements.
Drive ongoing improvement of resilience capabilities through lessons learned, root cause analysis, and industry benchmarking.
Lead the execution and regular review of business impact analyses (BIA) to identify critical business functions, dependencies, and recovery priorities.