Sr Director, US Operational Resilience and FUSION

CIBCChicago, IL
$190,000 - $220,000Hybrid

About The Position

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. Reporting into the US Region VP, US CSO this role is responsible for ensuring that critical business functions within the US Region can continue to operate under conditions of significant business interruption and be restored in an effective and efficient manner. There are 4 primary areas of responsibilities under this role. Operational Resiliency focuses on the proactive nature of operational resiliency including testing resilience. Business Incident/Crisis Management focuses on the handling and communication of active incidents. Business Continuity focuses on the reactive nature of Operational Resiliency and helps to execute resiliency plans to restore impacted services covering aprox 60 business units and over 185 business functions. The final area of responsibility is governance and controls for the function.

Requirements

  • Analytical Thinking
  • Control Frameworks
  • Decision Making
  • Group Problem Solving
  • Operation Risk Management
  • Risk Analytics
  • Risk Assessments
  • Risk Governance

Responsibilities

  • Lead a diverse team with the following overall accountabilities:
  • Develop and maintain the operational resilience strategy and framework aligned with regulatory requirements and organizational objectives.
  • Oversee identification, assessment, and management of operational risks, including critical business services and processes.
  • Lead scenario analysis and stress testing to evaluate resilience capabilities.
  • Establish and maintain processes for timely detection and monitoring of incidents across the organization.
  • Establish and maintain robust incident management, crisis response, and business continuity plans.
  • Coordinate response to major incidents and ensure timely recovery of critical operations.
  • Communicate incident status, impact, and actions to affected stakeholders, including senior leadership, impacted business units, and external partners.
  • Oversee root cause analysis to determine underlying factors of incidents.
  • Lead post-incident reviews to capture lessons learned and recommend improvements.
  • Drive ongoing improvement of resilience capabilities through lessons learned, root cause analysis, and industry benchmarking.
  • Lead the execution and regular review of business impact analyses (BIA) to identify critical business functions, dependencies, and recovery priorities.

Benefits

  • Medical
  • Dental
  • Vision
  • Health Savings Account
  • Life Insurance
  • Disability
  • Other Insurance Plans
  • Paid Time Off (including Sick Leave, Parental Leave and Vacation)
  • Holidays
  • 401(k)
  • incentive compensation plan
  • discretionary bonus component
  • banking benefits
  • wellbeing support
  • MomentMakers, our social, points-based recognition program
  • Purpose Day; a paid day off dedicated for you to use to invest in your growth and development
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