Sr. Director, U.S. Commercial Communications

Philip Morris International•Stamford, CT

21h•Hybrid

About The Position

The Senior Director, Commercial Communications for PMI U.S. leads the strategic development and execution of communication initiatives that support the company’s commercial objectives. This role oversees all external communications, including all earned, owned and paid support. The ideal candidate is a visionary communicator with deep experience in commercial strategy, stakeholder engagement, and cross-functional leadership. Prior experience within a regulatory setting or regulated industry is preferred, though not required.

Requirements

Bachelor’s degree in Communications, Marketing, Business Administration, or related field (Master’s preferred).
Minimum of 15 years of progressive experience in corporate and/or consumer communications, with at least five years in a senior leadership role.
Experience in commercial or product-focused environments, preferably in industries such as consumer goods, healthcare, or technology.
Strategic thinking with a strong understanding of commercial business drivers.
Exceptional written and verbal communication skills.
Strong strategic planning, organization, and media relations capabilities.
Proven ability to manage complex, cross-functional projects within a matrixed organization.
Ability to influence and collaborate across all levels of the organization.
Experience with digital communication platforms and analytics tools.
High emotional intelligence and adaptability in fast-paced environments.
Leadership and team development skills.
Fluent in English.
Legally authorized to work in the U.S.

Nice To Haves

Prior experience within a regulatory setting or regulated industry is preferred, though not required.

Responsibilities

Develop and lead a comprehensive commercial communications strategy aligned to business priorities and growth objectives
Serve as the strategic communications partner to commercial leadership, shaping positioning and narrative
Lead the development and delivery of integrated communications plans for commercial initiatives, including product launches, market expansions and category education initiatives, with strict adherence to regulatory and corporate guidelines
Oversee message development, positioning, and consistent tone and voice across all commercial communications channels
Guide the creation of content across paid, earned, shared, and owned platforms, ensuring impact and alignment
Oversee proactive and reactive media relations for all commercial initiatives, including executive visibility and thought leadership
Lead coordination with agencies partners and external stakeholders to drive reach, credibility, and relevance
Collaborate closely with cross-functional partners—including marketing, sales, regulatory, operations, legal, and executive leadership—to ensure clear, consistent, and effective communications
Lead internal communications tied to commercial operations, including leadership updates, key initiatives, and organizational changes
Build, lead, and develop a high-performing commercial communications team, fostering a culture aligned with PMI DNA
Serve as a member of the U.S. Communications Leadership Team, contributing to broader function strategy and direction
Drive the integration of AI and digital communication workflows, in line with PMI’s AI Governance Plan and Generative AI prompting standards
Identify new tools, approaches, and channels to strengthen speed, precision, and effectiveness of communications