Sr. Director Corporate Communications

Encore Capital Group•San Diego, CA

1d•Remote

About The Position

The Senior Director, Corporate Communications leads internal and external communications that drive Encore Capital Group’s global corporate reputation, in alignment with business goals and the company’s mission, vision and values. They are accountable for developing and managing a global corporate communications strategy, as well as owning delivery channels (e.g., social media, intranet, external website.) They also lead the execution and measurement of programs spanning stakeholder and media relations, employee communications, corporate reputation and brand positioning, risk mitigation, as well as support functional and executive communications for the CEO and members of the executive leadership team. Additionally, this position leads Encore’s Corporate Social Responsibility (CSR) strategy and framework. In addition to strong experience in the financial services industry, this individual is a proven leader with a high level of comfort interacting, persuading, and building trust with key internal and external stakeholders. They must be capable of understanding and ensuring alignment with Encore’s business goals and corporate values, advocating on behalf of the company, and acting as a trusted advisor and business partner to leaders across the enterprise. Further, they are a strategic thinker with a desire to drive corporate culture, engage employees and mobilize internal and external partners to advocate for the company. This individual leads an international corporate communications team spanning the U.S., Europe, India, and Costa Rica. This role reports to the SVP, Chief Human Resources Officer at Encore.

Requirements

Applicants must have current authorization to work in the United States on a full-time basis.
Bachelor Degree in Political Science, Government, Communications or related field.
10+ years of experience as communications or public relations professional in a corporate or agency setting.
English

Nice To Haves

Master or Advanced Degree in Journalism, English or related field of study.
15+ years of experience as communications or public relations professional in a corporate or agency setting.

Responsibilities

Create and manage long-term strategic communication plans covering external needs, internal partnerships, executive support, and incident management .
Maintain relationships with key reporters and media agencies, proactively identify media opportunities, and organize public relations events.
Management of approximately 10 direct and indirect reports reporting to the role globally .
Manage or co-manage outside agencies and vendors to ensure the production of creative, high-quality, and cost-effective communication solutions.
Provide broad leadership for the company's online footprint; maintain and enhance the content, design, and style elements of our websites; deepen our social media presence.
Provide communication support to various business departments, including investor relations; partner with Human Resources to align employee communications and messaging with corporate strategy and business objectives .
Provide support to senior leaders in drafting departmental communications and ensuring that messaging is consistent across the business .
Coordinate the various Corporate Social Responsibility (CSR) initiatives across the company and ensure that external messaging is consistent with our brand positioning and corporate values.
Perform other duties, as assigned.

Benefits

Earn a competitive salary.
All employees are eligible for monthly incentives or annual bonus.
Grow at MCM with paid training and development programs – including our very own MCM Academy – as well as a promote-from-within philosophy.
We are committed to honoring great results – ranging from informal accolades to formal company-wide awards and prizes like all-inclusive vacations.
Pursue a degree or coursework related to your current role, or the role you are striving for.
Take advantage of comprehensive healthcare plans and options to ensure your continued health, plus fitness membership reimbursements, weight watchers, our wellness rewards Program and more.
Enjoy up to eight hours of paid time off each year to volunteer.
We also offer volunteer grants and matching financial donations, up to US$ 2,500 per employee annually.
Build a strong financial foundation and reach your goals for the future.
Celebrate your new arrival with company paid leave, new parent flex time, and child back-up care options.
Enjoy experiences that inspire bonds with your colleagues through a wide range of company-sponsored team-building events, such as holiday celebrations and department outings.
Enjoy paid and floating holidays, as well as generous paid-time-off.
Our compensation and benefits programs were created with an 'Employee-First Approach' focused on supporting, developing, and recognizing YOU.
We offer a wide array of wellness and mental health initiatives, support volunteerism, and environmental efforts, encourage employee education through leadership training, skill-building, and tuition reimbursements, and always strive to provide promotion opportunities from within.